Overview
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MRI Software has built flexible real estate software solutions since 1971. The company emphasizes client success, employee engagement, and a work environment that supports collaboration and growth. MRI Software operates a hybrid working model with 3 days of working from home per week. This role can be based in any of our UK offices (London, Sleaford, Birmingham).
MRI Software is looking for a Project Manager to join a growing team in our Global Professional Services (GPS) department. This role involves managing multiple customer-facing engagements of varying complexity and duration. The team size is around 25 individuals providing project services to hundreds of customers at any one time, with each Project Manager managing multiple clients at once. The Project Management team sits at the center of customer implementations and has a high-profile role within MRI.
Amazing growth takes amazing employees. Are you up to the challenge?
As a global company, MRI Software is committed to being an inclusive employer, regardless of ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.
We strive to amaze as a global industry leader in real estate software. Whether you are joining as a new Pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing growth in the PropTech space.
Responsibilities
* Successful delivery of multiple concurrent customer-facing consulting and technology projects
* Ensuring quality of delivery and customer satisfaction
* Customer relationship and expectation management during the engagement lifecycle
* Provide clear and accurate management reporting and statistics including forecasting imminent invoicing and future income
* Work closely with the sales teams and have a solid understanding of the sales process
* Collaborate with the team of consultants to ensure project deliverables are met
* Coordinate with the operations team to schedule necessary team members on projects, balancing competing resource demands
* Escalation management with practice managers and directors
* Manage changes to project scope and schedule effectively
* Risk management
Personal attributes
* Self-starter
* Customer-focused
* Efficient time management
* Leadership skills
* Ability to lead meetings and convey concepts persuasively
* Recognition that administration and day-to-day tasks are vital in the role
* Multi-tasking
* Strong teamwork ethic
* Commercial awareness
* People management skills
* Attention to detail in presentations and communications
* Excellent all-round communication skills
* Ability to spot potential improvements and collaborate to deliver them
Skills/Requirements Necessary
* Proven ability to work on complex projects to successful outcomes for both employer and customer
* At least two years of experience in a project management role
* Strong understanding of the software development lifecycle
* Highly proficient with Microsoft Office
* FM industry or CAFM experience
Skills/Requirements Desired
* Prince2 qualification
* Bachelor degree
* Some travel may be required; generally the role is remote with occasional face-to-face meetings
* Microsoft Project/Smartsheet experience
Significant diversity, equality and inclusion statements are part of MRI’s values and commitments as an inclusive employer.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Project Management and Information Technology
Industries
* Software Development
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