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National account manager

Borehamwood
Medik8
National account manager
Posted: 2 July
Offer description

Join the Medik8 Team as a National Account Manager - UK Retail & E-tail
Are you a commercially driven and relationship-focused individual with a passion for beauty and skincare? Were looking for a dynamic National Account Manager to help drive growth across our UK retail and e-tail channels.
In this exciting role, you'll play a key part in shaping the future of our retail partnerships - working closely with major accounts to bring our joint business plans to life, analyse sales performance, lead flawless product launches, and nurture strong, collaborative relationships with our retail partners.
This is a fantastic opportunity to join one of the fastest-growing premium skincare brands, where your ideas and commercial acumen will make a real impact. If you thrive in a fast-paced, purpose-led environment and are ready to take the next step in your career, wed love to hear from you. In more detail your role will include :
Account Coordination & Execution
Support the Senior NAM in the day-to-day running of major retail and e-tail accounts such as Space NK, John Lewis, Sephora, Harrods and THG
Assist in the execution of Joint Business Plans (JBPs) including promotional activities, launches, and campaign tracking
Manage internal processes to ensure timely submissions of NPDs, forecasts, marketing assets, and copy
Sales Support & Analysis
Track weekly and monthly sales performance; highlight risks and opportunities
Support forecasting processes by consolidating data, identifying trends, and coordinating with the supply chain
Provide key reporting and insights to internal stakeholders, helping drive strategic account decisions
Launch & Promo Execution
Coordinate NPD launches, ensuring assets, stock, and promotional plans are aligned across teams
Support trade marketing execution, including ordering POS, tracking campaign assets, and evaluating effectiveness
Liaise with retail and e-tail partners to support marketing activation and maximise product visibility
Cross-Functional Collaboration
Work closely with internal teams including Marketing, Education, Finance, and Operations to ensure flawless execution of plans
Support the team with retailer, e-tailer meetings, presentations, and planning sessions
Market Awareness & Relationship Building
Maintain strong day-to-day communication with external partners to build trust and ensure alignment
Stay on top of competitor activity, market trends, and consumer behaviour to feed into team discussions
We would love to hear from you if you:
Have a proven track record in managing e-tail & retail accounts within the beauty, skincare, or FMCG industries. Preferably have experience working with THG
Have a strong analytical mindset, confident working with sales data, forecasts, and KPIs
Are highly organised with the ability to manage multiple projects across stakeholders
Have a proactive and positive approach; comfortable working in a fast-paced, high-growth environment
Posess strong communication skills and relationship-building capabilities
Have experience with THG, Space NK or similar retailers is desirable
Are passionateabout skincare and a desire to grow in a commercial career path
About us
Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise.
Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin.
Culture & Benefits We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. Its just who we are! Some of the perks of being part of the Medik8 team include:
25 days holiday + bank holidays
Flexible & Hybrid working
Private Medical Insurance + Mental Health support
Employee Assistance Program (EAP)
Annual Performance Bonus
Long Service Awards
75% discount + Annual Product Allowance
Flexible Career opportunities
Up-skilling support + regular Lunch & Learns
2 Volunteering days per year
Matched Charitable Giving Scheme
At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. Were committed to advancing equal opportunities and were dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work. Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!
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