It takes a truly special person, with the right personality and a passion for making a real difference, to work for Right at Home Maidenhead
Right at Home Maidenhead provide premium quality homecare to adults with physical and learning disabilities and the elderly. We have built up a first-class reputation world-wide and are recognised as one of the top industry leaders in the UK.
A new and exciting opportunity has become available to join our fantastic team as our Deputy Care Manager & Community Engagement Coordinator. We are looking for a highly experienced and enthusiastic professional who is keen to take on a stimulating role that will support us in shaping the future of our award-winning business.
We offer:
* Competitive salary – Up to £30k
* Performance-based bonus scheme
* 20 Days Holiday + Bank Holidays (28 in total)
* Pension scheme
* Clear career progression pathway
* Supportive, friendly and professional team
* Blue Light Card
Main Duties and Responsibilities;
This dual-role will see you balancing operational care leadership with active community engagement. Your responsibilities will include:
Deputy Care Manager Duties
Support the Registered Manager in day-to-day operations and quality assurance
Help ensure compliance with CQC regulations and support inspections
Supervise, mentor, and train Care Assistants to maintain our high standards
Assist in scheduling and cover care calls when needed, including on-call duties (every other weekend)
Participate in the recruitment, induction, and retention of care staff
Evaluate and allocate workload for the care team efficiently
Promote adherence to policies, procedures, and best practices
Community Engagement Coordinator Duties
Plan and attend local events, talks, and outreach opportunities
Build relationships with community groups, venues, charities, and local services
Organise client and staff events (e.g. coffee mornings, Christmas gatherings)
Raise awareness of Right at Home’s services through local engagement
Collaborate with the Care Manager and Business Owner on marketing initiatives
Track community engagement and report insights
Qualifications and Experience
* Knowledge of using Adobe software including InDesign, Illustrator and/or Photoshop - Desirable
* Experience using CRM platforms and editing/updating websites– Essential
* Use of Google products including Analytics, Google Ads, Data Studio Report and Tag Manager – Desirable
* Marketing related qualification (e.g., CIM Diploma)
Skills and Attributes:
* Has the desire to make a real difference and greatly improve an already well-established business
* Excellent customer service, communication and interpersonal skills
* Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge
* Self-motivated and flexible
* Extremely well organised, excellent planning and prioritising ability with high attention to detail
* Ability to establish and maintain effective professional working relationships
* Strong administration skills and ability to manage multiple work loads
What we’re looking for:
Level 3 (or working towards) in Health & Social Care
Experience supervising or leading a team in the care sector
Understanding of CQC’s ‘Good’ and ‘Outstanding’ standards
Strong organisational, time-management and communication skills
Confident working independently and within a team
Comfortable using IT and administrative tools
Creativity and enthusiasm for building community connections
Experience in outreach, events or customer-facing roles is a plus
Full UK or EU/EEA driving licence and access to your own vehicle
If you have experience as a Social Media Assistant/Executive, Marketing Apprentice, Marketing Assistant, Marketing Executive or Marketing Officer we would love to hear from you. This could be your new career, with the full support and training. Anything is possible if you put your head and heart into it.
Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics
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