Learning and Development Specialist Salary: £30,000 per annum Hours: 35 hours per week Contract: Permanent Location: Hybrid (Office: West Bromwich) Were made for each other At the West Brom, we know solid futures dont happen overnight. So, whether our customers are looking to own their first home or have savings they can rely on, well do everything we can to help them build the life they want bit by bit. Were all about customer experience, which means we do the right thing, not just the easy thing. Whatever your role, youll put the customer at the heart of everything you do and make a positive lifelong impression. What youll be doing: Working with Senior Managers and Managers across the business to provide expert advice on the best development methods for their teams. Completing needs analysis, design, delivery and evaluation of learning solutions to meet individual/department/organisational needs and regulatory requirements. Working with the Digital Learning Specialist to design, implement and update blended learning programmes. Adopting new technologies to create exciting and engaging learning modules and materials. Contributing to Learning & Development related projects as required, liaising with key stakeholders, to ensure projects delivered within agreed timescales. Providing coaching and mentoring sessions for colleagues in support of all learning and development programmes. Recommending and initiating change to Learning & Development systems, processes and procedures. Maintaining awareness and knowledge of current people development theory and methods and provide suitable interpretation to Senior Managers, Managers and colleagues within the Society. Creating and maintaining strong working relationships with the HR team, stakeholders and project team to support the development of colleagues. Creating a positive team environment. What were looking for: Ideally, holder of CIPD Certificate in Learning and Development (or equivalent) or willing to study towards. Ideally, experience of the full training cycle gained within a professional training environment. Ideally, a qualified coach or experience of coaching theory and practice. Tech-savvy youll need to have knowledge of our IT systems(i.e. STAR, UFSS, Microsoft Office) A calm, clear, and confident communicator who has in experience in coaching, developing and presenting. Flexibility, youll need to be able to prioritise and adapt your work. A customer centric person who holds a genuine interest in customers and their needs. Someone who shows up every day with a positive, helpful, and supportive attitude and makes a heartfelt impression on our colleagues. An infectious team spirit whos ready to ready to work as part of a team. We Value a diverse range of skills and experiences here at the West Brom. So even if you don't meet every single requirement listed in the job description but are passionate about the role, we still encourage you to apply. What's in it for you: We pride ourselves on our development opportunities and always look to promote from within wherever possible, Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year, 2 paid volunteering days a year, Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and well match your further contributions up to 10.6% Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave, Life assurance provided by the Society at 4 times your salary, Yearly performance related pay scheme and pay review, Private medical insurance thats discounted when your time with us grows, with the option to include family members, Salary Sacrifice Electric/Hybrid Car Scheme, A Perkbox account giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more! And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness. Why choose the West Brom? At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Broms biggest asset that doesnt mean just viewing them as employees. Were proud of our heritage and absolutely believe that the West Brom is a great place to work. Our employees are the heart of bringing our new vision to life- where our customers and communities own a more secure future. Were a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. Well do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what were looking for. If you need any support with applying to one of our roles, get in touch. Do it today and click apply! *Please note We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible* Head Office: 2 Providence Place West Bromwich B70 8AF. The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. the West Brom is a trading name of West Bromwich Building Society.