Customer Service Representative Wanted
Our client is currently looking for an additional customer service representative for initially maternity cover starting immediatly untill June 2026 but for the right candidate this will turn into a fulltime role due to current planned growth, having your own transport is essential for this role due to the business currently being based in Coleshill but at the end of september will be moving to Oldbury to a new premesis. Hours are 9am-5pm mon-thurs and 9am-4pm fri.
Responsibilities:
* Handle high-volume customer interations via phone, email, and in person
* Develope comprehensive knowledge of products, services and market competitors
* Maintain detailed customer records and sales activities in CRM system
* Develop strong customer relationships to identify upselling opportunities
* Successful close deals new and excisting clients
* Research and resolve customer inquiries promptly
* Deliver exeptional customer experiences
Requirments:
* Must drive due to location
* Education to A level or Higher
* Time Managment and prioritise tasks
* Relationship building experience
* Experience in fast pased manufacturing envirioment
* Excellence in both verbal and written communication
If you think this could be the next role for you please apply with your cv to this advert and one of our team will contact you to progress you application.