Overview
The Efficiency & Innovation team will be responsible for optimising the use of the resource available to the NPS. The Efficiency Lead will support the Efficiency and Innovation Senior Manager to deliver resource management, identifying and coordinating efficiency priorities and business development activity. The job holder will be responsible for ensuring that the NPS spends public money wisely and will therefore become fully involved in all aspects of contracting and suggesting ideas for delivering cost savings. In Wales these roles will go further than Probation efficiency – they will also include prison / probation integration.
Responsibilities & Duties
* Contribute to Efficiency in Service Delivery:
o Collate service standard information regarding services provided nationally by the NPS to ensure that they are delivered in accordance with the service delivery indicators and specifications.
o Ensure the effective use of public money across the organisation through the analysis of this service standard information.
o Create an activity‑based costing model for the NPS and ensure that it is up to date.
o From cost model information, identify areas for efficiencies and raise these to the Efficiency and Innovation Senior Manager.
o Develop Management Information reports as well as systems and process for collecting customer feedback on the balance between efficiency and effectiveness.
o Develop action plans / new processes for new projects together with suppliers and stakeholders to address inadequate performance and areas of waste in the organisation.
o Ensure efficient delivery of services in accordance with service delivery indicators and specifications.
o Identify areas for efficiencies and recommend actions for the team.
o Define systems and processes which enable collection of information on organisational performance.
o Development of management information reports which enable performance analysis.
* Develop Team and Partnership Working:
o Develop productive working relationships with colleagues, suppliers and stakeholders.
o Contribute to proposals to meet external tendering requirements.
o Contribute to external contracts and agreements.
o Build own and team’s understanding of organisational markets and customers, through liaison with key stakeholders.
o Environmental scanning and work with external agencies.
* Plan and Organise:
o Support development of programme formation and implementation.
o Plan, implement and manage the sharing of knowledge and good practice to inform innovation and improve service delivery across the organisation.
* Determine the effective use of resources:
o Create budgets and unit costs for programmes of work.
o Identify areas for efficiency.
o Advise on financial and resourcing issues to inform objectives and forward planning.
o Manage budget for the area of Efficiency.
* Use communication effectively:
o Provide information, feedback and advice.
o Influencing and persuading.
o Using appropriate skills, styles and approaches.
* Enhance own performance:
o Manage own resources and professional development.
* Use information to take critical decisions:
o Liaise with staff to receive, collate and analyse information, using systems and compiling reports as necessary.
o Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance.
o Plan, implement and manage systems for the exchange of sensitive information, data and intelligence.
* Manage People:
o This post may hold line management responsibility for other members of the team.
o Supervise the work of the Efficiency team member.
o Train and provide advice and professional development across the Division in the area of efficiencies.
* Manage Diversity and Quality:
o Contribute to a culture and systems that promote equality and value diversity.
o Adhere to the diversity policies of the service and collaborate as appropriate with the Equalities and Diversity Unit.
* Manage Quality:
o Contribute to continuous quality improvement.
o Monitor external markets, practice, trends and development to ensure best practice internally.
o Manage compliance with quality systems.
* Manage Projects:
o Ensure an effective approach to project and process evaluation.
o Maintain effective communication with project stakeholders.
* The duties/responsibilities listed above describe the post as it is at present and are not intended to be exhaustive. The job holder is expected to accept reasonable adjustments and additional tasks of a similar level that may be necessary. Significant adjustments may require re‑examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
Working Arrangements
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non‑contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home. This role can only be worked in the UK and not overseas.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre‑employment checks.
Standard full‑time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part‑time, flexible and job‑sharing working patterns, where they meet the demands of the role and business needs. All applications for part‑time, flexible and job‑sharing working patterns will be considered in accordance with the HMPPS Flexible Working policy.
Qualifications and Experience
* NVQ Level 5 or equivalent in a relevant subject (or appropriate practical experience).
* Microsoft: Word, Excel, Outlook, and PowerPoint.
* Demonstrate experience of stakeholder management.
* Demonstrate experience of successfully identifying and improving efficiency of an organisation.
Security Checks
Level of security checks required: DBS Standard.
Benefits
* Annual Leave: 25 days on appointment, increasing to 30 days after five years’ service, plus public holidays. Leave for part‑time and job‑share posts will be calculated on a pro‑rata basis.
* Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).
* Extensive range of training and development opportunities offered by the Ministry of Justice.
* Employee‑run networks for minority groups and other employee interests.
* Family Friendly policies: reduced hours or job share.
* Voluntary benefits, retail vouchers and discounts.
* Paid paternity, adoption and maternity leave.
* Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
If the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order:
* To Transformative Business Services (0345 241 5358 // Monday to Friday 8am - 6pm).
* To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk).
* To the Civil Service Commission (details available here).
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. This includes guaranteed interview scheme for eligible former members of the Armed Forces and redeployment interview scheme for those at risk of redundancy.
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