Content Guru are thrilled to be hosting a Graduate Assessment Day here in our head office in Bracknell Berkshire on Friday 17th October 2025, to find the best graduates to join our Applications Engineering team.
Content Guru is a leading provider of cloud communications solutions. We help businesses across the globe to enhance their customer engagement and experience.
From our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality. This includes our development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwide.
What we are looking for...
We are looking for graduates with a genuine passion for technology to join our fantastic global Applications Engineering team.
From design, development, testing, deploying and maintaining up-to-date applications and services, they enable our business to deliver mission-critical communications solutions for customers.
Location...
This role is based in our head office in Bracknell, Berkshire.
Key responsibilities of the role...
Development
* Write code in appropriate languages, principally C# or JavaScript.
* Develop applications and features to meet customer/project requirements.
* Use the teams chosen methodology/process, typically Scrum.
* Thoroughly test new features or developments to make sure they perform the desired task correctly in all cases. Test sites / applications in different environments as necessary.
* Work with Quality Assurance teams/processes to validate builds ready for launch.
* Work throughout the software development lifecycle, to ensure success, following all necessary processes.
* Ensure appropriate documentation/updates are provided to relevant colleagues/customers.
Maintenance and Improvement
* Problem solve and fix bugs as discovered/reported.
* Perform ongoing maintenance or upgrade of the applications as required, all necessary processes.
* Pair program and be involved in peer reviews following the team's agile process.
* Build and maintain databases when relevant.
* Share ideas and work on projects for improving applications, process or the wider platform.
* Review projects/deployments and learn lessons to improve future performance.
* Design and pilot prototype applications where required.
Stay up to date with trends and technological advancements in software development. Learn and test new technologies, frameworks and languages as relevant.
About You...
* Bachelors degree/equivalent in STEM or Computer Science related subject.
* Experience communicating technical information to a variety of technical and non-technical people.
* Highly technically able.
* Strong problem solving skills.
* Good experience of delivering customer service.
* Great spoken and written communication skills.
About The Company...
Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. We have grown to have offices in the UK, US, Netherlands, Germany and Japan, and our award-winning proprietary cloud services now power some of the largest organisations across the globe. Operating in sectors ranging from utilities and travel through to finance and government, our clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service (NHS).
Our mission is to enhance the way the world communicates. With our omni-channel cloud contact centre solution, storm, we enable businesses, customers and colleagues to interact across social media, video, SMS, email, web, web chat, and emerging technologies, such as WebRTC. We connect to hundreds of external systems, including AI, information and logistics systems, to bring information and communications together and deliver the customer experience of tomorrow.
We are an equal opportunities employer and consider all qualified and experienced applicants without regard to race, gender, religion, orientation, disability or any other characteristic protected by law. We are devoted to our people and pride ourselves on developing and upskilling our employees to give them the best opportunities for success.