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IT Support Technician
Salary: £25,000 – £30,000 (Experience Dependant)
Location: Carlisle – Covering Cumbria & SW Scotland
Job type: Permanent & Full-Time
This is an exciting opportunity to join a Business IT Support company based in Carlisle. You will be covering the Cumbria area, in a reactive role predominantly on-site for well-established commercial clients.
Responsibilities:
* Working on installation and migration projects
* Hands on knowledge of server hardware
* Configuration tasks and operating backup systems
* Microsoft Server Operating systems
* Server Hardware Maintenance
* Microsoft 365
* VOIP / Hosted Telephony
* Unifi Wireless equipment
* Network cabling
* VPN Networking
* Network security
* Willingness to learn and develop new skills.
* Occasional office-based duties such as solving IT queries and issues via remote and 1stline support
Skills and Experience:
* Experience having worked in a 3rdline support role is essential
* Problem solver with strong troubleshooting skills
* Good knowledge of IP networking
* Excellent hardware, software and network knowledge is required
You must have a full clean driving license and be prepared to travel across the Cumbria area.
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