The post holder will be a senior point of contact for the administrative function within the clinical services and will have delegated responsibilities from the administration manager. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathways, ensuring that information systems are kept updated and accurate, liaising as appropriate with patients and other staff in the hospital, ensuring the administrative processes are safely managed and efficient. The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact. The post holder will be responsible for the collection and monitoring of data pertaining to the service and contributing to service development and projects as required. Facilitate and co-ordinate the care pathway of patients under the care of the IBD Team and including those on medical therapies Kingston and Richmond NHS Foundation Trust has four key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are: Compassionate - We treat everyone with kindness, understanding and empathy Inclusive - We are respectful, fair and open, valuing everyone’s unique contribution Collaborative - We work together across our teams and with our partners and are helpful, positive and supportive Inspiring - We strive for the best for patients, communities, staff and partners and are always learning and improving Please see the attached supporting document/s which contains more information about the role in the job description and person specification Please ensure your supporting statement aligns with the job description and person specification, as your application will be assessed against these criteria. This advert closes on Tuesday 12 May 2026