Internal Account Manager - Office based - Coalville area - Full Time - Permanent role - Salary £30,000 - £32000 per annum
Responsibilities
* Building and maintaining relationships with existing customers via email and telephone, working closely with the sales team and clients.
* Liaising effectively with internal departments to ensure customers receive an exceptional service.
* Dedicated point of contact for customer communications.
* Responsible for daily management of customer accounts on various portals.
* Provide administrative support for the Sales Managers.
* Monitoring stock levels and client forecasts.
* Manage the complete customer order process, from enquiry to order, manufacture through to delivery.
* Effectively communicate with both customers and suppliers.
Qualifications
* You will be a team player.
* Able to work on your own initiative.
* Manage a busy workload and effectively prioritise.
* Good written and verbal communication skills and telephone manner.
* Experience of managing customers in a product/ service orientated business.
* Excellent attention to detail.
* Flexible, positive, "can do" attitude.
* Proven Microsoft Office experience including Excel, Word and Outlook.
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