Employer: Birmingham Community Healthcare NHS Foundation Trust
Location: Edgbaston, B5 7EG
Pay:
Contract Type: Contract
Hours: Full time
Disability Confident: No
Closing Date: 07/05/2026
About this job
We currently have a fixed term job share opportunity for an effective and experienced manager to lead a diverse, hard‑working team in a fast‑paced environment within Specialty Management Groups in Dental Services.
Responsibilities
* Lead the operational management and delivery of services provided within Specialty Management Groups, ensuring efficient patient access to outpatient and inpatient care.
* Manage clinic capacity, book patients according to clinical priority and booking policies, and proactively prevent 2‑week rule and 18‑week breaches.
* Co‑ordinate additional clinics, liaise with the clinical team and arrange staff availability.
* Ensure achievement of service and teaching activity targets within specialties on a monthly basis, including accurate mapping of clinical activity for SLAM reporting.
* Attend weekly performance meetings to monitor activity, DNA rates, clinic utilisation, capacity, forecasting and breach analysis.
* Validate waiting‑list data and report performance against 18‑week access targets and clinical prioritisation on a weekly and ad‑hoc basis.
* Lead the tracking of cancer patients and validation of 18‑week targets across Specialty Management Groups.
* Produce and analyse performance reports, develop action plans, and distribute performance, activity and contract data regularly.
* Audit performance against internal and national targets and present findings at service/departmental meetings.
* Coordinate and monitor leave, rotas, and staff recruitment, selection, and management within the Patient Services Department.
* Implement effective systems, control processes and risk management arrangements to support operational requirements.
* Support the Service Manager, deputise when necessary, and provide leadership to the operational team.
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