To provide an assessment, support planning and review service, underpinned by professional knowledge in order to ensure that:
• vulnerable people are safeguarded and are supported in managing risk;
• person centred outcomes and support requirements are identified, and;
• customers are encouraged and enabled to live healthy and independent lives for as long as possible.
1. To work closely with colleagues in the health, early help, community and voluntary sectors ensuring that person centred outcomes are met in ways which utilise available resources as effectively as possible.
2. To work within organisational policy and legislative requirements.
3. To undertake professional assessment, to assist customers to manage risk, to identify person centred outcomes, and to undertake support planning and reviews.
4. To deliver the service in accordance with statutory responsibilities set out in NHS and social care legislation and the eligibility criteria for services as agreed by the Council.
5. To undertake best interest assessments taking account of the requirements of the Mental Capacity Act.
6. To support carers in their role.
7. To ensure that support plan reviews are carried out in a timely and person centred way evidencing need for continuing support.
8. To provide information and advice to help people stay healthy, plan for their future needs, use services effectively, take responsibility for their own health and care, and maximise the impact of prevention and recovery services.
9. To encourage and support people to look after themselves, their families and their communities promoting choice and control for people and the use of personal budgets and direct payments where possible.
10. To undertake straightforward financial assessments and to provide welfare benefits advice signposting to specialist services where appropriate.