Overview
Security Operations Manager – Mitie Business Services - Security. Hours: 45 hrs per week, Monday to Friday. Flexibility required due to rotational duty management roster to support operational needs. Location: Central London - East coast + Brighton and Portsmouth Region. Package: Salary of £40,411.56 + company car & fuel card, holiday and other benefits.
Responsibilities
* Oversee the branch and business plan to ensure the division delivers agreed objectives/targets.
* Manage the day-to-day operational running of the branch through effective management of staff and customers.
* Work with the Regional Management Team to provide excellent customer service, employee satisfaction and timely completion of business-related tasks, contributing to regional operational growth plans.
* Ensure employee welfare checks are completed.
* Help complete monthly branch-based business reports.
* Recruit, motivate and train all employees operating out of the branch ensuring correct manning and optimal resource profiles.
* Manage customer requirements through provision of visit reports where required.
* Conduct and monitor staff appraisals of direct reports, set clear objectives, support and develop direct reports, and ensure appropriate succession plans are in place.
* Build, maintain and manage positive relationships.
* Act as Duty Manager for the manned guarding business in branch on a rota basis with other Operational Managers.
Qualifications
* Full clean driving licence
* Front line SIA licence
* At least 2 years security industry experience
* Financially aware
* Good interpersonal skills
* Proven experience in problem solving
* Strong people management skills
Benefits
Our market-leading offering provides benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. Salary Finance scheme offers earned pay options and loans. You will receive a link to our flexible lifestyle benefits platform, Choices, with options such as purchasing up to five extra days' holiday, dental or technology products. There are many choices. We give you access to MiDeals platform with high street discounts, cycle-to-work scheme, life cover up to four times salary, enhanced pension contributions, save-as-you-earn, and Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars with cash prizes monthly and a year-end top prize of £10,000.
Our success is a direct result of the experience and quality of our people. Progressing your career is a top priority for us. We offer a diverse variety of training and development avenues via learning resources to suit you. Since 1987, Mitie has 76,000 employees and is a leading UK facilities management and professional services company serving a wide range of clients including banks, government sites, hospitals and schools.
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