Job Title: Junior IT Support Engineer - Field Based (Peterborough)
Salary: £25, - £27,
Location: Northampton
About the Role
This is a fantastic opportunity for someone starting their IT career and looking to gain real, hands-on experience across a wide range of technologies. You'll be providing on-site support to users, helping to resolve day-to-day IT issues, and learning how to manage systems, hardware, and networks in a live business environment.
You'll receive full training and support from experienced engineers while building your technical skills in Microsoft and networking technologies. This is the ideal role for someone ready to take their first step beyond the service desk and develop a long-term career in IT.
Key Responsibilities
1. Provide on-site support for users across hardware, software, and network issues
2. Help install, configure, and maintain computers, printers, and mobile devices
3. Support Microsoft environments including Windows 10/11, Office, and Active Directory
4. Assist with IT setups, system updates, and troubleshooting tasks
5. Deliver a friendly and professional service to all users
6. Get hands-on exposure to networking technologies, including Cisco equipment
Skills and Experience Required
7. Some experience in IT support (through work, education, or personal projects)
8. Basic understanding of Windows operating systems and Office
9. Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.)
10. Strong problem-solving skills and willingness to learn
11. Excellent communication and people skills
12. Full UK driving licence and willingness to travel locally
13. Enhanced DBS check (or willingness to obtain one)
What's on Offer
14. Salary between £25, - £27, depending on experience
15. Car allowance with fuel reimbursed from the start of your commute
16. Excellent on-the-job training with support from senior engineers
17. Exposure to Microsoft and Cisco technologies in real-world environments
18. Clear career progression into senior or specialist IT roles
19. Supportive, friendly team and long-term career development
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