Mortgage Services Field Trainer
Do you have a hunger for training and developing people for their future success?
Would you like to work for the UKs Largest Mortgage Broker and Property Services Group?
Location: Amesbury, Wiltshire
This role involves:
To support the Countrywide Mortgage Services Sales Managers (MSSMs) in developing the knowledge, skills and ultimately the performance of the Mortgage Consultants under their control.
To support mortgage consultants and sales management within the business in achieving and maintaining competence in line with the Company’s Training & Competence Scheme.
To provide support to the Divisional Mortgage Services Director and Head of Mortgage Services Training.
Key Responsibilities:
1. Provide delivery and support with Mortgage Consultants Induction Programme to include Centrally Controlled Foundation Course and on-going Divisional Mortgage Services training in both remote and face-to-face environments.
2. Provide training and support to subsidiaries as required.
3. Ensure the content/structure/delivery of Divisional Training is up to date and meets regulatory and internal advice standards.
4. Work closely with Head of Mortgage Services Training to ensure consistency in the delivery of centrally issued training.
5. This role will involve regular travel across the Home Counties and parts of London to meet demands of the business.
6. Support the effective implementation of the Group’s Training & Competence Scheme at all times.
Skills:
7. Strong leadership and influencing skills in a team environment
8. Well developed analytical, planning and organising skills
9. Excellent communication skills
10. To monitor, evaluate, coach and develop people
11. To effectively implement processes in both a stable and changing business environment
12. To proactively lead and drive continuous improvement across a multi-site operation
13. To present training in a one to one or Group environment
Background, Experience and Qualifications
14. 2 years plus experience in a Mortgage Services Consultant/Management role, ideally within an estate agency / retail environment.
15. Proven track record in motivating and influencing sales people in a customer-facing environment.
16. Good perspective of financial services, estate agency and retail developments including latest technology developments.
17. Relevant Professional qualifications to fulfil the role e.g. minimum Certificate in Mortgage advice and practice (CeMAP) or industry recognised equivalent, preferred Diploma qualification / QCF Level four exam standards.
18. Understanding of all legislation impacting on a Financial Services business, specifically a mortgage & protection business.
Fox & Sons is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
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