Airfreight Import & Export operator is responsible for the arranging and receiving of all import / export consignments on behalf of both internal and external customers in the most efficient and cost effective manner whilst achieving the required service levels. Dealing with all documentation and liaising with our customers and responsible for providing excellent customer service. The Airfreight Import & Export Operator is also responsible for communicating with all internal functions. This is a full time role 37.5 hours per week 0900-17.30 Sunday to Thursday located around the Heathrow area Salary £ NEG Duties Include: * Dealing with internal and external customers on a day to day basis. * Developing effective relationships and negotiating with carriers and overseas agents * Pre-booking identification with Support/Guidance of UK Head of Airfreight. * Entering HM Customs entry procedures (NES) and ensure MUCR’s are closed prior to delivery. * Ensuring accurate data is processed in Cargowise such as billing and operational functions. * Supporting the Sales/Product team with the most efficient and cost effective way of transporting goods. * Cost reconciliation. * Accruals and cost accuracy. * Ensuring all documentation (AWB/DUCR/MUCR) timelines for processing meet the KPI requirements. * Ensure all other KPI targets are met as directed by the management team. * Ensure optimum ...