Are you a Casualty Claims professional looking for more autonomy, real influence and a chance to step into a genuinely value-add role, if so, this is worth a conversation.
This opportunity sits within a growing, forward-thinking insurer that operates very differently to the traditional market, less process, more trust, and a strong focus on delivering commercial, solutions-led outcomes.
You’ll be joining a business that prioritises quality over volume, works closely with a select broker panel, and empowers its people to make decisions and shape strategy.
The Role
You’ll take ownership of complex casualty claims, handling large loss cases from investigation through to negotiation and settlement, with a strong focus on technical delivery and stakeholder management.
Alongside this, you’ll play a key role in shaping the wider claim’s function acting as a technical referral point, mentoring colleagues and contributing to continuous improvement across the team.
You’ll work closely with underwriting, risk and senior claims leadership, giving you real visibility across the business and the opportunity to influence how claims are handled at a strategic level.
Key Responsibilities
* Managing a portfolio of large loss casualty claims from first notification through to settlement
* Driving effective investigation strategies and delivering strong commercial outcomes
* Acting as a technical and strategic referral point for the wider casualty team
* Supporting leadership on complex cases and contributing to large loss forums
* Building strong relationships with brokers, policyholders, adjusters, reinsurers and suppliers
* Working collaboratively with underwriting and risk teams to deliver joined-up solutions
* Mentoring and developing more junior team members
* Identifying trends, legal developments and areas for improvement across the claims function
Why This Role Stands Out
* A genuine opportunity to step away from process-heavy environments into a more agile, empowered setting
* High level of autonomy and trust making decisions, not wait for them to find you.
* Exposure to complex, high-value claims with real breadth and impact
* Strong internal collaboration across underwriting, claims and risk – not siloed working
* A growing robust platform where you can shape your role
* A culture that values expertise, accountability and commercial thinking
Skills Required
* A minimum of 4 years’ experience handling complex casualty claims plus a total of 6-8 years minimum in a claim’s capacity
* Strong technical capability combined with a commercial mindset
* Confidence in managing stakeholders and influencing outcomes
* A collaborative approach and interest in mentoring / supporting others
If you’re currently feeling constrained by process, or lack of progression, this position offers a new and fresh alternative.