The summer turn is a vital period at iQ Student Accommodation, when we prepare our buildings for the next academic year. As students move out at the end of their tenancies, our teams work at pace to clean, maintain, and refresh rooms and shared spaces, ensuring everything meets our high standards. It's a dynamic and fast-paced time that requires great teamwork, attention to detail, and a focus on delivering an excellent experience for both our summer guests and returning students.
Role Summary:
To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks. To inspect and diagnose faults and repairs, in addition to undertaking minor day-to-day repairs and decoration to the building(s), grounds, and equipment.
Key Role Responsibilities:
* Work as part of a team, supporting and respecting other team members, to deliver exceptional resident living.
* Communicate effectively with customers and colleagues; demonstrate a clear understanding of issues and use initiative to respond accordingly.
* Assist on move-in day.
* Support onsite Maintenance Technician with ad hoc tasks such as moving heavy furniture and items on site or between locations.
* Administer all property maintenance in accordance with company policies and procedures.
* Undertake repair and maintenance tasks to a high quality, including basic plumbing (e.g., fixing leaky taps), painting/decorating, replacement of lighting lamps/tubes, and required statutory testing.
* Adept at silicone sealing, mastic work, and repairs to surface materials.
* Understand and respond to health and safety matters in an appropriate & timely manner.
* Practice proper safety techniques in accordance with company and safe systems of work guidelines.
* Report any incidents or accidents to the Operations Manager in a timely manner.
Health and safety induction will be provided prior to the start date, covering all required aspects for the role. Basic PPE will be provided.
Key Relationships:
* Operations Manager
* Residents
* Other on-site team members
About You
Knowledge & Qualifications:
* Awareness of H&S requirements on site.
* Continually strives to improve knowledge, skills, and abilities to produce the best results.
* A recognised trade qualification, such as Building Crafts Operative Certificate, City and Guilds, or NVQ relevant to repairs and maintenance in a residential building, is highly desirable but not essential.
Experience & Skills:
* Experience in undertaking repairs and maintenance in a domestic residential environment or as a general builder/residential construction in trades such as plumbing or carpentry.
* Compliance with all operating systems, policies & procedures.
* Helpful, friendly personality with effective communication skills.
* Behave professionally, courteously, and helpfully towards colleagues and residents.
* Adopt a teamwork approach.
* A flexible approach to work.
* Positive attitude and ability to work with little supervision.
* Smart appearance, complying with stated appearance code.
Note: This job is active and not expired.
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