Job Ref: CAL1261
Branch: Caledonian Claymore Hotel
Location: Caledonian Claymore Hotel, Alexandria
Salary/Benefits: Competitive Salary, staff discounts, Friday, Saturday, Sunday
Contract type: Permanent
Hours: Full Time
Shift pattern: Friday, Saturday, Sunday
Hours per week: 27
Posted date: 07/09/2025
Closing date: 09/10/2025
Night Porter
Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round.
Key Job Responsibilities
* Handle any guests' enquiries, incidents and coordinate services where required in conjunction with the Manager.
* Following company control procedures in accordance with the internal audit requirements.
* Confidently know all emergency procedures, have full knowledge of fire procedures.
* Work in conjunction with the wider Front Office department to ensure all night's objectives are fulfilled.
* Close daily business, clean, maintain, secure property, and prepare for new day.
* Aid other departments while on shift – bar or restaurant if necessary.
* Always demonstrate a high level of customer service.
About you
* Have excellent customer service skills.
* Demonstrate a can-do attitude.
* Demonstrate self-motivation and ability to work in a fast-paced work environment.
* Have excellent communication skills with a collaborative approach to colleagues and customers.
* Ability to work in a team.
* Ability to work a flexible shift pattern.
* Previous experience working nights desirable.
Benefits
* Significant employee discounts on companies own holiday products.
* Company pension
* Possible Live-in accommodation
* Free staff parking – hotel specific
About us
The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK.
At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success.
We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals.
Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team.
Diversity Inclusion
We actively promote a culture of diversity and inclusion, fostering an environment where every individual's unique perspective and talent is valued and respected.
The Caledonian Claymore Hotel was the first hotel added to the Caledonian Hotel Collection. Idyllically set at the foot of the Arrochar Alps and on the shore of Loch Long. Arrochar is a small village at the head of Loch Long in Argyll and Bute, Scotland. The village is accessible by public transport, with Arrochar Tarbet railway station providing connections to Glasgow and other destinations, as well as local bus services linking nearby towns. However, the transport services can be infrequent, therefore planning is essential for residents relying on public transport. The hotel offers 86 rooms, many of which look out onto the ground surrounding the historic property.