Main duties of the job
As a linemanager and part of a great People Team the role will be developing employee experience and management practices, policies and procedures, and supporting in skills development.
Job responsibilities
Be a trusted and knowledgeable People Partner to managers and service leads, providing expert advice and guidance on all people matters.
Build strong, credible working relationships to support good decision making and great people management and leadership.
Working with senior managers and leaders to plan for future workforce requirements including recruitment campaigns, restructure, high performance, organisational change, and skills development.
Responsible for ensuring that case work is managed in a timely manner, working with managers to ensure that employee relations matters are resolved at the lowest level through appropriate intervention.
Provide support and guidance to managers to ensure plans are in place to quickly improve poor performance, barriers to motivation/retention and any issues arising out of HR metrics including employee survey results.
Providing sound and professional HR advice, you will support service improvements through creative people management practices.
Working collaboratively with managers and People Services colleagues, to identify and implement initiatives to address the workforce challenges within business areas, including providing advice and guidance to managers in the development of job descriptions and person specifications, and participating in recruitment processes to support with recruitment.
Monitor and report on the HR metrics including sickness absence, compliance, talent management, turnover at monthly performance meetings.
Analyse workforce data relating to recruitment and retention, identifying actions needed to address any areas of concern and ensuring the development and implementation of any plans to address concerns.
Supervise the work of direct reports on a day-to-day basis and act as a point of escalation for the People Services team for any queries that are more complex.
Develop workforce plans and strategies that address the workforce challenges and (changing) service needs.
Work with the learning and development team to support the delivery of training and development specifically in relation to employment legislation and our employment policies and practices.
Build the confidence of managers to address people matters by acting as a trusted sounding board, working with them to identify solutions, coach and develop their skills and embed our employment policies and practices.
Maintain knowledge and solid understanding of the full range of HR policies, employment legislation and best practice.
Promote fair, consistent and legally compliant people management practices.
Qualifications
* Degree level education or equivalent work experience
* Level 5 CIPD qualification or equivalent practical work
* Experience in a HR setting
* Evidence of CPD
Experience
* Proven experience of providing a wide range of HR advice and guidance to managers and employees on employee relations matters, HR Policies and Procedures.
* Proven experience of working with department managers about workforce and creating workforce solutions and future plans.
* Proven experience of managing a varied caseload including absence management, grievance, organisational change, performance management and disciplinary casework.
* Experience of coaching managers through their decision making.
* Proven experience of managing investigations, hearings and appeals.
* Demonstrable experience of dealing with HR/employment queries from the workforce at all levels, that may be complex in nature.
* Demonstrable experience of working with HR information systems.
* Experience of supervising or line managing.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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