An exciting opportunity to join the
SEND Information, Advice and Support Service
This Is a Permanent Part-time Position
18.5 hours per week, during school term-time only.
Salary £28,193 - £32,104 per annum (£11,841 - £13,483 per annum pro rata based on 0.42 FTE).
This post reports to the IAS Service Manager.
The IAS Service is based at the Riverside Centre in Maidenhead.
The Role
The Information, Advice and Support (IAS) Service for Windsor and Maidenhead is a statutory service providing free, confidential and impartial guidance and support to children and young people with special educational needs and disabilities (SEND) and their parents/carers.
We are looking to recruit an empathetic person, who is able to give reliable and impartial advice on matters relating to SEND, tailored to the needs of each individual. Working mostly with parents, but also with children and young people with SEND, you will be committed to supporting and empowering individuals to participate confidently in planning and in making important decisions relating to education, health and social care.
Your Role Will Involve
* Providing relevant, impartial and legally-based information and advice on a wide range of matters relating to SEND
* Providing individual casework support to progress issues and resolve disputes
* Working collaboratively with IAS colleagues and others to ensure that the IAS Service provides a range of information, advice and support that is relevant and accessible to local families
* Planning and facilitating local support and training activities for parents and/or children and young people
* Working in partnership with education, health and social care providers, as well as local community and voluntary organisations, to promote and support the wider participation of children and young people with SEND and their parents/carers
What We Are Looking For
* A sound knowledge of Special Educational Needs and Disability (SEND) legislation, including the SEND Code of Practice 2015 (additional training will be provided)
* Experience providing personalised advice and support
* Excellent communication and interpersonal skills, and the ability to respond sensitively in a wide range of situations
* A collaborative and solution-focussed approach
* The ability to prioritise a varied workload in a busy, responsive working environment
* The ability to work as part of a supportive small team, as well as on your own initiative, with a significant degree of personal responsibility
* Reliable record-keeping and administrative skills
* Commitment to completing relevant legal training
Appointment is subject to enhanced DBS check and references.
What We Offer
* 32 days annual leave (pro rata)
* Flexible working including a hybrid working pattern for a better work-life balance
* Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision
* Free employee parking close to the offices
* Give As You Earn scheme
* Instant Reward Scheme to recognise and reward innovative achievement
* Employee Assistance Programme providing counselling, advice and information
* Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities employer, we encourage applications from all as we believe diverse talent makes us stronger.
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: 9/10th July 2025
If you would like to discuss this position informally, please contact Jean Hobson, IAS Service Manager, on 07990 681324 or email jean.hobson@rbwm.gov.uk #J-18808-Ljbffr