Customer Delivery Driver - Bedford Extra
Tesco is hiring for the Customer Delivery Driver - Bedford Extra role in Bedford, England, United Kingdom.
Rate of pay: starts from £13.35 per hour; increases to £14.56 per hour for stores inside the M25. Additional payments may apply depending on location.
Hours: New colleagues are offered a minimum of 16 guaranteed hours per week. If you’d like to work fewer hours, there are opportunities with a minimum of 12 hours per week.
Overview
As a Customer Delivery Driver, you will be the face of Tesco on the road, delivering to customers and providing great service with a smile. You will have the opportunity to meet customers in their homes and support with various delivery needs. This role is hands-on, physical, and varied; you may feel like your own boss during the day, with support from a team when needed.
Availability
Availability windows are the periods during the week when we would like you to be available to work. We will schedule your contracted hours within these times and provide 3 weeks' notice of shifts. We aim to be flexible and will consider close matches to advertised times.
Responsibilities
* Delivering your portion of the customer shopping trip by ensuring the van and trays are clean, tidy, and organized.
* Leaving the back yard area clean and clear, and picking up litter as needed.
* Washing trays as part of the tray wash process.
* Loading the van, checking roadworthiness of the vehicle.
* Communicating with customers about changes to orders, substitutions, and refunds where appropriate.
* Handling products/deliveries with care and delivering within the customer’s time slot.
* Calling the customer before arrival if early and contacting the store/centre if delayed by 30 minutes or more.
Requirements
* Valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
* Ability to build relationships with colleagues and provide friendly, welcoming service to customers and teammates.
* Adaptability to changing customer needs and store processes.
What’s in it for you?
* Holiday allowance starting at 20 days plus a personal day, rising to 22 days after 12 months (plus bank holidays).
* Flexible working from day one.
* Colleague Card discounts (up to 15% during pay weekends; up to 2,000 GBP/year with family sharing).
* Access to wellbeing resources, life cover, and a strong pension with employer contributions.
* Uniform provided; options to join colleague networks and other benefits to suit you.
About Us
Tesco’s vision is to become every customer’s favourite way to shop, through serving customers, communities, and the planet a little better every day. Tesco values diversity, equity, and inclusion, and supports flexible working and an accessible recruitment process.
For more information about Tesco, please visit www.tescoplc.com.
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