Overview
We are currently looking to recruit a Temp to Perm Customer Service Advisor for our successful client in Alfreton, who offer long term development and opportunities for all. This is a temporary to permanent opportunity for the right candidate.
Requirements
* Proven experience of providing excellent customer service
* Problem solving abilities
* Excellent communication skills both written and verbal
* Previous Customer Service experience is desirable
* Good working knowledge of CRMs
Responsibilities
* The main focus will be to deal with a range of customer enquiries via telephone and email
* Ensuring a 1st time solutions approach to each call
* Understanding customers situation and being able to deal with the situation effectively and in a timely manner
* Ensure that all queries are answered within a set time frame and KPIs and SLAs are adhered to and met
Additional Information
* £12.85 per hour plus Over time if desired
* Shifts available between 8am and 6pm and will include some weekend working
* Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
* Talk Staff Recruitment act as an Employment Business in relation to this vacancy.
* See our website for more details and jobs available
#J-18808-Ljbffr