Security Team Leader - London - EC2R - England, EC2R Do you have proven security experience, strong leadership skills, and excellent communication abilities?Do you lead by example, deliver exceptional customer service, and always maintain a professional and confident presence? Are you able to stay calm, positive, and decisive when faced with challenges?Apply now!We are seeking an experienced and adaptable Security Team Leader to oversee security operations at a prominent corporate facility in London, EC2R 7HJ.The successful candidate will be responsible for leading and supporting a security team, ensuring the highest standards of customer service, maintaining a clean and professional environment, and upholding robust security procedures. You will have a strong background in the security sector, demonstrate leadership and decision-making capabilities, be IT proficient, and always present a polished and professional image.Excellent communication skills are essential, as you will act as a key point of contact for staff, visitors, and management. You will oversee ID checks, respond to and manage incidents and emergencies, and ensure your team operates in line with site and company standards.Role: Security Team LeaderPay Rate: £16.50 per hourShift Pattern: 4 on, 4 off Night only. Working 19:00 - 07:00, 42 hours per week. Location: EC2R 7HJ, LondonRole Requirements: Valid SIA LicenceBenefits include:Cycle to work salary sacrifice schemeCompany pension schemeLife assurance benefitsEmployee referral schemeProgression, training, and development opportunitiesAdditional benefits via our ReWard membership:Discounted gym membershipDiscounts at major retailers and travel suppliersRestaurant and supermarket vouchersCinema ticketsAccess to a 24/7 free Employee Assistance ProgrammeMust have:Valid SIA licenceCCTV LicenceProven experience in a supervisory or leadership security role (minimum 1 year)Minimum 2 years’ experience within corporate securityExcellent customer service and communication skillsProfessional attitude and presentationAbility to produce clear, concise verbal and written reportsStrong organisational and multitasking skillsAbility to lead, motivate, and support a security teamProactive and resourceful approach to problem-solvingSurveillance skills with strong attention to detailIT literate, with the ability to operate detection systems and emergency equipment5-year checkable work historyMain Duties:Act as the primary point of contact for staff, visitors, and contractorsLead and support the on-site security team, ensuring compliance with proceduresEnsure visitors and callers receive clear, accurate, and professional information in person, by phone, or emailManage and escalate incidents to management as requiredMaintain a professional presence and set standards for the teamRespond to and manage emergencies effectivelyHandle conflict appropriately and confidentlyEnsure incident reports are completed accurately and to company standardsOversee ID checks and access controlMaintain vigilance regarding Health & Safety risksWork independently and make sound operational decisionsSupervise cleaning staff to ensure reception, foyer, staff areas, and boardrooms remain clean and presentable Who We Are:Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”. Why Work For Us?Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.