Job Title: Operations & Maintenance (O&M) Manager
Location: UK-based, with flexibility and travel as required
Salary: Up to £55,000 (DOE)
Benefits: 25 days holiday (rising to 28 with service) + bank holidays
About the Company
Our client is a well-established leader in the UK’s clean energy sector, delivering solar PV, battery storage, and electric vehicle (EV) charging infrastructure across the public and private sectors. With a strong focus on operational excellence and sustainability, they are driving the transition to a zero-carbon future.
The Opportunity
We’re seeking a hands-on O&M Manager to lead a growing team of coordinators and project managers responsible for maintaining a nationwide portfolio of public-sector EV charge points. This is a strategic and operational leadership role that blends day-to-day fault resolution with service improvement, system implementation, and subcontractor management.
Key Responsibilities
* Provide escalation support for critical faults and oversee the reactive maintenance team to maintain high network uptime.
* Manage the annual PPM schedule and support on complex issues to ensure reliable operations.
* Identify regional coverage gaps, recruit and onboard subcontractors, negotiate terms, and lead performance reviews.
* Improve field operations through route optimisation, workflow redesign, and reduced admin/mileage.
* Direct reporting and analytics on charger usage and fault trends to drive insight-led service improvements.
* Lead rollout of digital tools including ticketing systems, mobile workforce platforms, and helpdesk software.
* Line-manage a team of O&M coordinators and junior engineers, including performance reviews, coaching, and training plans.
* Own the O&M P&L, set budgets, approve POs, and monitor financial performance against targets.
Essential Skills & Experience
* 3+ years' experience managing multi-site field service or maintenance operations (EV charging, utilities, fibre, telecoms, or similar).
* Proven success in managing both internal teams and subcontractors.
* Track record of implementing digital service platforms (e.g., CMMS, helpdesk, route-planning tools).
* Full UK driving licence and willingness to travel.
Desirable Skills
* Electrical training or qualifications.
* IOSH Managing Safely or NEBOSH General Certificate.
* Project management qualification (Prince2, APM, etc.).
* Experience working with public-sector frameworks or clients.
* Strong data analysis and insight-to-action mindset.
If you're an operational leader ready to take on a dynamic role at the heart of the UK’s EV infrastructure rollout, we’d love to hear from you.