The Business
CommTel Network Solutions is a leading international provider of advanced telecommunications solutions for critical services industries, with a focus on Mining, Resources and Power Utilities.
The Role
The OSS Engineer is responsible for delivering technical expertise across CommTel's Operational Support Systems portfolio. This role partners closely with customers, sales, development, and support teams to, design, integrate, deploy, test and support mission‑critical OSS solutions for our customers in the UK and Europe.
Key Responsibilities
Build and maintain strong technical relationships with CommTel OSS customers
Collaborate with the CommTel Sales team to articulate the value and capability of the technical solution
Prepare and deliver technical demonstrations of OSS products
Interpret customer needs and requirements and translate them into detailed technical specifications
Serve as the technical lead for OSS projects, ensuring quality outcomes and customer satisfaction
Prepare solution design documents aligned to customer requirements and project scope
Provide advisory and best‑practice guidance to customers on the effective use of CommTel OSS products
Perform on-site deployment activities, including installation, patches, and software upgrades
Conduct verification testing with customers to validate solution adheres to the specifications
Deliver 3rd‑level technical support, including complex issue diagnosis and resolution
Undertake troubleshooting across software, systems, integrations, and network layers
Requirements
Qualifications in Telecom, IT or Engineering
5 Years' experience in OSS solutions
Deep experience with Network Management Systems (NMS)
Knowledge of network protocols including TCP/IP, MPLS-TP, and SDH/PDH
Understanding of metrics driving network performance
Experience with configuration of networking devices
Proficiency in scripting languages (Perl, Python, Ansible)
Experience with network management protocols (SNMP, ICMP, Syslog, NETCONF, Telemetry)
Administration of Linux and Windows Operating Systems
Understanding of software application architectures
Excellent time management and organisational skills.
Excellent verbal and written communication skills
The Successful Candidate Will Benefit From
Company laptop and phone provided for business use.
Training and career development.
Exposure to multidiscipline works.
Access to our Employee Assistance Program.
Competitive remuneration
Opportunity to join an ASX listed Company experiencing significant growth.
We are an inclusive and diverse workplace and would encourage females, and individuals with diverse backgrounds to apply.
If after reviewing this advertisement you feel you are a good fit for the role and meet the listed criteria, please select apply.