Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with — passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key Responsibilities
* Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
* Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
* Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
* Supporting the wider shop team with tasks such as checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
* Maintaining a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
* Effective communication skills to work well as part of a team and with customers.
Desirable skills/experience you may have
* Experience in a customer-facing role is welcomed.
* Up-to-date knowledge and strong interest in food and drink trends.
* Flexible approach to support the whole branch.
This part-time position offers 25-35 hours per week, with night shifts from Tuesday to Saturday.
The partnership
We’re the largest employee-owned business in the UK, home of our cherished brands, John Lewis and Waitrose. We’re not just employees — we’re Partners, driven by our purpose to build a happier world. There’s never been a more exciting time to join us.
We focus on being brilliant at retail, continuing to innovate, adapt, and diversify. We are committed to price, quality, and service excellence in John Lewis and passionate food service in Waitrose.
As Partners, we share ownership and responsibility, contributing to our success and working together through good and challenging times, always treating everyone with kindness and respect.
We aim to create an environment where everyone feels they belong, embracing differences and enabling us to thrive and grow both individually and collectively.
As Partners, we make all the difference. And, we all own it.
Important points to note:
* Some roles may require pre-employment vetting, including DBS checks. You will be informed and provided details during recruitment. DBS checks are carried out by a registered third-party body, and financial probity checks may also be required.
* Apply promptly, as vacancies can close early with high application volumes.
* We support flexible working arrangements to promote work-life balance, including flexible hours, job sharing, or shorter contracts. Discuss this with the hiring manager during your interview.
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