Job Title: SERVICE PASSIVE INSTALLS COORDINATOR Location: Newcastle Salary: £26,000 per annum Sector: ACTIVE FIRE Job Purpose: The purpose of this role is to book fire door and fire stopping jobs liaising with the tenants or housing managers on our passive fire contracts RESPONSIBILITIES: Calling texting and lettering tenants to book appointments for operatives to attend updating the CRM with confirmed appointment times and noting the accounts sending updated access details to the operatives on the field creation of calls for each contract when they come through relating with housing manager on common area actions and updating the site details of commmon area access Planning and Scheduling efficient routes for the engineers from confirmed appointments ensuring the engineers have enough planned work for each day EXPERIENCE: Excellent organisational and admin skills Knowledge of CRMS Inbound and outbound call handling Personal Attributes: Ability to work on own initiative and as part of a team Problem solving skills organisation and prioritising skills strong geographical knowledge of UK with a good understanding of logistics, traffic management and route planning If you feel this SERVICE PASSIVE INSTALLS COORDINATOR position is of interest to you, please either apply for the position directly or call Natasha on (phone number removed) and send your CV directly to