About The Role
IT Helpdesk Team Lead
Barnstaple or Beckington (with a mix of office and home-based working)
Salary up to £40k Depending on experience
We are SEA.
Engineered to protect. We protect what matters - our nations, our waters, our land, our cities, our people, our environment, our world.
Join us.
You will be managing the team responsible for operating the IT Helpdesk and deliver an excellent service to IT customers. You will be responsible for the direct supervision of the IT Support team including 1:1s, delegation of workload management, skills matrix and training requirements.
Whilst in this role you will also be expected to liaise with both IT customers and the Infrastructure and Business Systems Teams to ensure continuity for problem management and service requests.
What we offer
Your work, your contribution, deserves to be recognised and rewarded. Have a look at the benefits we offer:
Work life balance:
* Hybrid/flexible working arrangements
* 25 days annual leave, plus buy and sell
* Up to 16 days flexi leave accrual
* Half day Fridays
* Reservist in the armed forces receive special paid leave
Family & wellbeing:
1. Private medical health insurance & Employee Assistance Program
2. All Staff Bonus