Job Title: Team Member – Restaurant & Shop (Mixed Role) Location: Jarrolds Letheringsett Hours: Zero hours About the Role We are looking for an enthusiastic and adaptable Team Member to join our friendly team at Jarrolds Letheringsett. This is a mixed role working across both the front of house in our restaurant and within our retail shop, including the deli counter and till operations. This opportunity is ideal for someone with experience in hospitality or retail who is keen to broaden their skillset and enjoys working in a varied, customer-facing environment. You’ll play a key role in delivering exceptional service and creating a welcoming atmosphere for all our guests. Key Responsibilities Restaurant (Front of House) Provide warm, attentive, and professional customer service Welcome and seat guests, take orders, and serve food and drinks Maintain cleanliness and presentation of the dining area Support the team in delivering a smooth and enjoyable dining experience Shop & Deli Serve customers at the deli counter, offering guidance and product knowledge Operate the till confidently and accurately Restock shelves and maintain visual merchandising standards Assist with general shop duties, ensuring the space is tidy, organised, and inviting What We’re Looking For Previous experience in hospitality, retail, or a customer-facing role A positive attitude and willingness to learn new skills Excellent communication and interpersonal skills Ability to work confidently in a fast-paced environment Strong sense of ownership and commitment to delivering great customer service Flexibility to work across both the restaurant and shop as needed What we can offer you: At Jarrolds we truly value our colleagues so we try to make sure everyone who works here feels well looked after. These are some of the many great benefits you will have access to when you join us. A varied and engaging role with opportunities to learn across different departments Generous colleague discount for our stores Health & Wellbeing programme Exclusive local discounts on a range of local restaurants, theatre and shops. One paid volunteering day per year.