DWP Digital is seeking an experienced Lead Technical Architect specializing in Contact Centres to drive the transition to a modern multi-channel contact centre. The role entails designing user-friendly digital services, collaborating across DWP Digital, and overseeing architecture governance.
Ideal candidates will have experience with NiCE CXOne technologies and a background in IT architecture. Join us to shape exceptional products that support millions of claimants.
#J-18808-Ljbffr