Overview
Join to apply for the Operational Support role at ScottishPower
Location: Dumfries
Permanent / Full Time
What You’ll Be Doing
* Provide administration and management support within all areas of the business
* Provide business support in all activities within the zone
* Manage all correspondence and communication within the business
* Ensure that all customer contacts are dealt with in accordance with relevant processes
* Assist in the building of the weekly work programme with Zone staff and Team Leaders
* Support the weekly and daily maintenance of the resource plan and work programme
* Production and delivery of reports and management information within agreed timescales
* Liaison with external suppliers and other business areas; printing and collation of information to assist in the generation of work packs
* Contribute as an effective team member of Zone team
* Ensure quality standards are maintained in all activities performed
* Ensure awareness of and comply with Company Health, Safety and Environmental requirements on particular issues as they arise
* Comply with appropriate safety equipment as required
* Work towards a zero accident culture
What You’ll Bring
* Planning and Organising skills
* Excellent communication skills
* Significant all-round administrative experience
* Able to operate at all levels of the business
* Working knowledge of Business IT systems
* Working knowledge of Energy Networks policies, procedures and working practices
* Working knowledge of health, safety and environmental legislation
* Developed negotiation, communication and people management skills
* Developed Customer Service skills
* Familiarity with MS suite of systems
* Knowledge of the Asset Inspection System (AIS)
* Knowledge of SAP system
* Knowledge of Cintellate system
* Knowledge of ENPaRT scheduling system
Minimum Requirements
* Experience in a multi-stranded project support/co-ordination role or equivalent role
* PC literate – MS Word, Excel, PowerPoint etc
* Experience in SAP, CCT and Cintellate systems
* General knowledge of the Operations, Maintenance and Construction Businesses activities
* Educated to GCSE or equivalent standard
* Significant relevant experience
* Computer literacy – e.g. Microsoft Office suite
Benefits
* 36 days annual leave
* Holiday Purchase – extra annual leave
* Share Schemes
* Payroll Giving and Charity Matched Funding
* Technology Vouchers
* Electric Vehicle Schemes
* Cycle to Work scheme and Public Transport Season Ticket Loans
* Healthcare benefit options including Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
* Life Assurance (4x salary)
* Access to Savesmart financial wellbeing support
* Discounts on shopping, leisure, restaurant and gym
Why SP Energy Networks
SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and the North West of England. We operate over 4000km of cables and lines that make-up the transmission network, connecting infrastructure like wind farms into the electricity system. It’s a role that supports Scotland’s aim to be Net Zero by 2044. We’re investing billions into our transmission network to support renewable energy growth. Inclusion, diversity, and a social purpose are at the heart of everything we do. We’re committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities or other needs. If you need support, please reach out to careers@scottishpower.com.
Mobility
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.
IMPORTANT
Advert will close at 23:59 GMT the day before Job Posting End Date below
October-23-2025
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
* Industries
* Utilities
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