Overview
Be all you can be with Hamberley. At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we're recruiting for a Business Administrator (Care Home Administrator) to help us achieve our goals. Joining us at Upton Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. As a Business Administrator, you'll be at the heart of the care home day-to-day operations, including working closely with the Home Manager, providing comprehensive administrative support to the Home Manager and ensuring the effective operation of administrative systems and processes.
Upton Manor is a luxurious care home in Poole, Dorset, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
What you’ll be doing
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. That's why every member of our team goes above and beyond to help older people to enjoy full and happy lives.
* Undertaking all administrative duties required to ensure the smooth running of the Care Home.
* Support the Home Manager by maintaining effective administration, including HR/Recruitment tasks and financial activities of the Care Home.
* Assist with the preparation of reports and compliance documentation.
* Monitor budgets, process invoices, and manage financial records.
* Handle inquiries from residents, families, and external stakeholders with professionalism and empathy.
* Maintain accurate and up-to-date resident and staff records in compliance with relevant regulations.
About You
We’re looking for people with great organisational and people skills to join our administration team.
* Previous demonstrable experience working in an administrative role within a care home setting or similar environment.
* Excellent written and verbal communication skills.
* A friendly and approachable demeanor with a commitment to providing excellent customer service.
* Understanding of care home regulations and requirements is desirable.
* Empathy and a desire to make a difference to the lives of our residents.
* Ability to multi-task, work under pressure and on own initiative in a fast-paced environment.
If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.
Benefits
* Competitive salary and benefits package
* 28 days holiday (inclusive of Bank Holidays)
* Quality bonus scheme linked to CQC rating
* Workplace pension
* A supportive and collaborative working environment
* Opportunities for professional development and training
* A range of retail discounts and savings
* Free onsite parking available
* Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply*
* Employee Assistance Programme, occupational health support and wellbeing services
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