Job Description
Position: Spare Parts Sales ManagerJob ID: 1298/107Location: NewcastleRate/Salary: £50,000Benefits: 1298/107Type: PermanentHSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors visit: www. hsbtechnical. com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.The below job description will outline this position of: Spare Parts Sales ManagerTypically, this person will drive revenue growth through pro-active outbound sales of spare parts to new and existing customers. This is a hands-on sales role focused on identifying opportunities, re-engaging dormant accounts, and converting enquiries into orders. The role requires a CRM-driven approach to pipeline management and a relentless focus on outbound activity rather than reactive order processing.HSB Technicals client is an established and well-regarded business entity.Duties and responsibilities of the Spare Parts Sales Manager:
* You Will: Pro-actively identify and pursue sales opportunities for spare parts across the customer base
* Re-engage dormant and lapsed accounts with an aim of recovering lost business
* Manage and grow key accounts through regular contact, up-selling and cross-selling
* Ensure same-day acknowledgement of all enquiries and adhere to quote turnaround SLAs
* Maintain accurate CRM records of all customer interactions, opportunities and pipeline activity
* Oversee the quotation process for spare parts, ensuring the team meets turnaround SLAs and quality standards
* Coach and support the parts team on identifying up-selling opportunities and effective customer communication
* Collaborate with Service, Operations and Marketing to identify up-sell and cross-sell opportunities
* Support marketing initiatives by contributing to campaign ideas, providing market intelligence, and following up on marketing-generated leads
* Provide regular sales performance reports to management, including pipeline status and conversion metrics
* Attend customer sites, exhibitions and industry events as required to generate new business
* Develop expert knowledge of the product range to provide technical guidance to customers
* Support OEM partner relationships by promoting genuine parts supply through OEM partners
* Create positive working relationships with key internal stakeholders across service, operations, and workshop teams to identify cross-sell opportunities
Qualifications and requirements for the Spare Parts Sales Manager:
* Experience in marine, power generation, oil & gas or similar industrial sectors
* Knowledge of diesel engines, turbochargers or related mechanical components
* Experience with Microsoft Dynamics or similar ERP/CRM systems
* Understanding of technical drawings and parts catalogues
* Understanding of value-based pricing for parts and consumables
* Experience working with OEM parts supply or franchise agreements
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
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