Portsmouth, PO1 3GX Job Summary Do you have a background in IT Engineering and a passion for delivering and effective and agile IT Service? Could you bring your information system knowledge to our multi-discipline team to support the UK Armed Forces? If so, we really want to hear from you! With a heritage dating back to the 1930’s and based in Portsmouth Dockyard, 1710 Naval Air Squadron is mixed Civil Service and Military team of technical specialists from multidisciplinary backgrounds, that uses scientific and engineering reasoning to overcome UK MOD aircraft operational issues to recover, sustain and enhance aviation and general military capability. This position is advertised at 37 hours per week. Job Description This exciting and vital role sits within our recently created Digital and Data Department working across the Fleet Air Arm (FAA) providing critical IT services for all non-MODnet IT systems across 1710 NAS and key stakeholders. As the IT Systems Administrator / Junior DevOps Engineer, you will assist the Head of Digital Services on IT service support, development, and ensure availability for in-house networks, databases and service capabilities providing airworthiness support. You will be responsible for ensuring service level agreements and operational level agreements across the relevant business functions are met. As an IT Systems Administrator / Junior DevOps engineer within our team, your role will include: Being part of a small, combined IT service, operations and development support team with a customer-centric support approach across 1710 NAS departments and key stakeholders, with a focus on service availability and performance. Supporting and developing the physical and logical IT infrastructure and applications within 1710 NAS Portsmouth and deployed across the Military Air Environment (MAE). Some maintenance of enterprise software and hardware, including but not limited to; Database management, backup and recovery, systems administration and automation. Provision of expert technical IT engineering support and ‘intelligent customer’ advice to the Data Exploitation team and delivery of support with respect to the development, delivery and hosting delivery of aircraft data exploitation methods. Ensure that all technical change is communicated and managed, with appropriate governance. Travel opportunities to additional sites, off-site trials, conferences, and visits to external partners could be a part of your role. This exciting and vital role sits within our recently created Digital and Data Department working across the Fleet Air Arm (FAA) providing critical IT services for all non-MODnet IT systems across 1710 NAS and key stakeholders. As the IT Systems Administrator / Junior DevOps Engineer, you will assist the Head of Digital Services on IT service support, development, and ensure availability for in-house networks, databases and service capabilities providing airworthiness support. You will be responsible for ensuring service level agreements and operational level agreements across the relevant business functions are met. As an IT Systems Administrator / Junior DevOps engineer within our team, your role will include: Being part of a small, combined IT service, operations and development support team with a customer-centric support approach across 1710 NAS departments and key stakeholders, with a focus on service availability and performance. Supporting and developing the physical and logical IT infrastructure and applications within 1710 NAS Portsmouth and deployed across the Military Air Environment (MAE). Some maintenance of enterprise software and hardware, including but not limited to; Database management, backup and recovery, systems administration and automation. Provision of expert technical IT engineering support and ‘intelligent customer’ advice to the Data Exploitation team and delivery of support with respect to the development, delivery and hosting delivery of aircraft data exploitation methods. Ensure that all technical change is communicated and managed, with appropriate governance. Travel opportunities to additional sites, off-site trials, conferences, and visits to external partners could be a part of your role. Person specification Your previous experience will be invaluable and essential skills required are: Able to maintain secure and consistent configuration management, demonstrating through the use of configuration management tools such as Ansible. Must be able to understand, and be able to use, a variety of DevOps tools, spanning the DevOps lifecycle from infrastructure and building, to monitoring and operating a product or service. Familiarity with coding and scripting: Be able to understand software development practices and design, prototype, code, test, correct and document programs or scripts. Use information Security practices and available security controls to contribute to protecting solutions and services. Management of services for hardware and software assets used to maintain and monitor continuing airworthiness. Ability to investigate problems and issues with an analytical mindset, with a focus on developing long-term solutions as well as ‘quick-fixes’. Highly Desirable Experience Includes Knowledge of enterprise technology stacks from vendors such as: Microsoft VMware Ability to provide technical IT engineering support to enterprise-class hardware and software. Understanding of enterprise backup systems and methodologies. Due to the large variety of military platforms the team supports, you will also have an enthusiastic, adaptable, and inquisitive approach towards new challenges in an ever-evolving landscape. This exciting job opportunity requires a high level of team working in a combined civilian and military environment applying scientific and engineering disciplines. Your Qualifications To carry out the responsibilities outlined above, it is necessary for you to hold a Degree/HNC/D or equivalent working experience in Digital and Technology Solutions Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Working Together Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Service support Level: working You can: help fix service faults following agreed procedures, carry out maintenance tasks on service support infrastructure Programming and build (software engineering) Level: working You can: design, code, test, correct and document simple programs or scripts under the direction of others Alongside your salary of £29,580, Ministry of Defence contributes £8,569 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. As a civil servant in Navy Command, you will be part of a forward-looking organisation with inclusive workplace policies, excellent career prospects, and a job that makes a difference. Navy Command prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other Benefits For Navy Command Civil Servants Include 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service A very competitive pension scheme Personal & professional development Alternative working patterns for many roles Access to a confidential, professional support service Discount schemes Bicycle / season ticket loans Enhanced maternity, paternity, and adoption leave Special paid leave to volunteer up to 6 days a year Onsite parking In Navy Command we believe that everyone has the potential to make a difference, and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking an apprenticeship as part of your role. An apprenticeship is a combined package of work and training. Through an apprenticeship you will gain professional knowledge, practical experience, and the broader skills required to upskill you in your current role and pave the way for your future career. Most of the training will be ‘on-the-job’, with the remaining ‘off-the-job’ training often delivered by a training provider. This means minimal disruption and maximum impact. Professional qualifications can be achieved through an apprenticeship and range from Level 2 (equivalent to 5 GCSEs), Level 3 (equivalent to 2 A Levels), and Levels 4 -7, which can give you a foundation degree, a full Bachelor’s degree, or a Master’s degree. Apprenticeships normally last between 12 months - 3 years, depending on the level of the apprenticeship. Anyone can undertake an Apprenticeship and everyone, regardless of age, can benefit from developing their skills in an accredited way. Successful candidates can discuss their development options with their manager when in post. Our Ethos We embrace diversity and promote equality of opportunity. There is a Guaranteed Interview Scheme (GIS) for individuals with disabilities who meet the minimum selection criteria. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. At Sift you will be assessed against the following Success Profiles Experience: Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience. Candidates will be required to provide a statement of suitability in no more than 750 words. At Interview, you will be assessed against the following Success Profiles: Behaviours Changing and Improving Working Together Managing a Quality Service Technical Skills Service support Programming and build (software engineering) interviews will take place at 1710 Naval Air Squadron, HM Naval Base, Portsmouth where possible. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact Name : Penelope Standen Email : Penelope.standen102@mod.gov.uk Recruitment team Email : DBSCivPers-Resourcingteam3@mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.