Summary ORONA is a leading company in the elevation sector worldwide, with more than 57 years of experience installing and providing maintenance and modernisation services for lifts and escalators, of all brands and models, covering all market sectors.
With a service coverage of the whole Ireland, the company offers a wealth of market experience and a highly skilled local infrastructure further supported by a global organization.
250,000 lifts worldwide with Orona technology.
1st company in the sector worldwide certified in Ecodesign
- We are looking for a Service Manager to join our Service team based in our Belfast Office.
We are seeking a highly skilled and dynamic Service Manager to lead our engineering team and oversee the delivery of high-quality lift maintenance and repair services.
This role requires a unique blend of technical expertise in lift systems and exceptional management skills to drive operational efficiency and ensure customer satisfaction.
As the Service Manager, you will be responsible for: Managing the day to day service provided to our customers Deliver timely & accurate management reports Managing and controlling current maintenance contracts Planning, scheduling and route management Monitor callouts and investigate excessive breakdowns in order find solutions Repairs, assessing quotes and modernisations from client requests Managing the Service Team including, performance management, identifying training necessities, salary reviews and recruitment process of new joiners along with HR.
Coaching, motivating, leading your team to realise their full potential Liaise with HSEQ in implementing HS policies We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals. Competitive salary Contributory pension Company Vehicle Employee Assistance Programme Company Sick Pay Scheme 25 Annual Leave days per year Experience/Background: Extensive practical experience in Lifts and Escalators involving Service, Installation and Repair along with previous supervisory exposure.