Job Description
At Dandara & Dandara Living we believe the best ideas come from our people working together. We strive to look forward in all we do, with integrity and passion. We want to recruit the best people to contribute to our goals and build our businesses. We put our customers first, we empower our people, and we support the communities in which we build.
The Customer Care team make sure home buyers receive the very best care following their home buying experience. Customers expect their homes to be of the highest standard, and you will make sure they are, by being on hand with answers and practical help. More importantly than that though, is your passion for quality and professionalism.
A full valid Driving Licence is a must have for this role as this will be servicing our Customers across the South Coast.
Main duties and responsibilities:
1. Take instruction from Customer Care Co-ordinators/Administrators, ensuring all customer appointments are attended on time and any materials required are sourced prior to the appointment
2. Resolve defects in a speedy manner, to a high standard and to ensure all works completed are signed by the customer
3. Complete all required paperwork for submission to the Divisional offices, facilitating accurate record keeping
4. Carry out inspections of reported defects as and when required and issue a full rep...