Overview
Be among the first 25 applicants. This position is working 8 hours per week, Saturdays only and covering weekday holidays when required. Our drivers are the face of our business and their interaction with our customers is crucial to our success.
You will be delivering frozen Wiltshire Farm Foods meals and bringing sunshine to customers' doors. You will enjoy meeting people and be willing to go above and beyond what is expected. You may occasionally work within our coldstore at -20ºC. Protective clothing is provided, with breaks to warm up and have a hot drink when necessary.
You will work as part of the wider team and help out the office team. We encourage movement between teams for flexibility, job satisfaction, personal development and knowledge of the whole business. We are passionate about making a real difference to people’s lives with delicious and nutritious meals for everyone to enjoy.
View our latest TV ad here: https://www.wiltshirefarmfoods.com/blog/our-new-tv-ad-launches
Salary: £12.60 per hour + bonus + company benefits.
Responsibilities
* Deliver frozen meals to customers in a timely manner
* Pick orders within the coldstore
* Use our app to update customer deliveries
* Deliver exceptional customer service at all times
* Undertake pre-shift inspection of your van
* Drive safely, responsibly and within the law
* Clean and refuel your van as needed
* Contact the office with any discrepancies or delays
* Ensure customer confidentiality
* Help the office and picking teams when required
* Report health and safety, stock quality and mechanical issues
* Assist the team if another member is absent or on holiday
* Carry out local marketing activities (e.g., leaflet drops and sheltered housing visits) to attract new customers
Essential
* Experience within a customer service-based role
* Full UK manual driving licence
* Basic computer literacy including use of phone apps
* Evidence of work stability
* Basic secondary education
Desirable
* Experience of multi-drop delivery role
* Experience within a care-based role
* Warehouse experience
* Health & Safety awareness
Personal Qualities
* Friendly, approachable and reliable
* Passionate about delivering excellent customer service
* Good attendance and timekeeping
You must have held a UK manual driving licence for at least 2 years.
All offers of employment are subject to a Driving Assessment, Driving Licence checks and basic DBS checks.
This role involves working with elderly and vulnerable customers. It is exempt from The Rehabilitation of Offenders Act 1974 and requires a basic DBS Disclosure. The amendments to the Rehabilitation of Offenders Act 1974 may apply to certain convictions and cautions, which are considered protected. Guidance on disclosure can be found on the Ministry of Justice website.
Benefits and Company Information
* Competitive salary - accredited Living Wage employer
* 33 days holiday per year, including bank holidays
* Option to purchase up to 5 additional days holiday per year
* Discretionary annual bonus scheme
* Pension scheme - employer matched contributions up to 4%
* Life assurance scheme worth at least 1x annual salary
* Free turkey or voucher at Christmas
* Apetito perks scheme with salary sacrifice options and retail discounts
We are a family-owned business dedicated to making a real difference and delivering outstanding meals to be proud of. We support British food and farming and aim to reach Net Zero by 2040. We are committed to inclusion and a positive workplace for all staff.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Food and Beverage Manufacturing
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