Overview
Customer Service Advisor role at Vrieservice. Join to apply for the position and contribute to delivering first-class customer experiences.
Responsibilities
* Customer - Help resolve customer queries on first contact while meeting quality assurance and customer satisfaction standards. Actively engage in training, coaching and support sessions to help deliver a first-class customer experience.
* People - Live the Sopra Steria values towards colleagues and customers. Ensure people feel safe and respected at work. Proactively engage in wellbeing and people activities.
* Transformation - Handle ad hoc duties. Respond to trends including customer feedback and technical issues. Proactively support change activities to help make NS&I the UK\s most trusted savings provider.
* Compliance and Regulation - Follow all compliance, legal and regulatory requirements, completing relevant training.
Qualifications / To Succeed
* Customer Focus: Commitment to building excellent relationships with customers, based on understanding their needs. Dedication to delivering what is promised.
* Team working: Collaborate with others, share knowledge, and contribute to team goals.
* Personal development: Seek opportunities to improve skills and growth.
* Flexibility: Adapt to changing information and priorities; manage organizational changes positively.
Job Details
* Location: Lytham, PR1 8UY
* Job Type: Temporary
* Seniority level: Entry level
* Industry: Administrative and Support Services
Shift Times
Flexible work patterns covering 8am–8pm on weekdays and 8am–6pm on weekends.
Pay Rate
Pay rate details provided in the listing.
Additional Information
Apply now and a team member will contact you. This listing may include references to other locations and related roles as part of the company’s broader opportunities.
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