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Customer & sales support administrator

Gloucester
Everywhen
Sales support administrator
Posted: 20 February
Offer description

Location: Usay House, South Cerney, Cirencester, GL7 5XZ
Salary: £26,228 per annum
Contract: Full-time, Permanent
Hours: Monday to Friday, 8:30am – 5:00pm

Join a Leading UK Health & Protection Insurance Intermediary

Usay Compare is one of the UK's largest and most established intermediaries for Private Medical Insurance and Protection. We partner with seven of the country's top insurance providers, helping customers find the right cover with clarity, confidence, and expert support.

We're growing fast, and this role is a key part of keeping our service exceptional.

The Role: What You'll Be Doing

As a Customer & Sales Support Administrator, you'll ensure applications are processed accurately and efficiently, supporting both customers and our internal teams.

Your responsibilities will include:

* Processing and managing customer documentation with accuracy.

* Quality-checking applications to ensure compliance.

* Liaising with insurers and internal teams to resolve queries.

* Updating customer records and handling general enquiries.

* Maintaining spreadsheets and data logs to a high standard.

This is a great opportunity for someone organised, proactive, and looking to build a long-term career in a professional office environment.

Who We're Looking For

* Previous administration experience (office-based experience helpful but not essential).

* Confident using Outlook, Word, Excel, and general office systems.

* Strong communication skills, both written and verbal.

* Ability to prioritise tasks and work well under pressure.

* A positive, adaptable, team-focused attitude.

What You'll Receive:

* £26,228 basic salary

* 26 days' holiday + bank holidays, rising to 28 days after 2 years

* Income Protection & Life Assurance

* Subsidised Private Health Insurance

* Employer Pension Contributions

* Enhanced Maternity & Paternity Leave

* Corporate perks: gym discounts, cinema tickets, shopping offers, eyecare vouchers, cycle-to-work scheme, financial wellbeing sessions

* A supportive, friendly culture with genuine opportunities to grow

* Comprehensive in-house training and ongoing development

Ready to Take the Next Step in Your Career?

If you're looking for a role where you can grow, contribute, and be part of a successful and supportive team, we'd love to hear from you.

Click 'Apply' today and start your journey with Usay Compare.

#USAY

Usay Compare, part of Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

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