The firm
Simpson Thacher & Bartlett LLP is one of the world's leading international law firms. The Firm was established in 1884 and has more than 1,000 lawyers. Headquartered in New York with offices in Beijing, Brussels, Hong Kong, Houston, London, Los Angeles, Luxembourg, Palo Alto, São Paulo, Tokyo and Washington, D.C., the Firm provides coordinated legal advice and transactional capability to clients around the globe.
Description/Job Summary
Working with the wider IT Department and other members of the business to ensure that all AV equipment is maintained to a high standard and all meetings/events (both client related and internal) run smoothly.
Responsibilities/Duties
* Proactively manage daily meeting requests via EMS room booking software.
* Setting up and managing meeting room equipment such as projectors, screens, laptops including the setup of video conferences as required.
* Clearing meeting rooms of equipment and storing correctly.
* Supervision of meetings and events as required including but not limited to assisting with the setting up and supporting of presentations/ training events/ client events/ internal events.
* Attending and remaining on site for important events; specifically high profile video conferences until the event has concluded. Overtime will be paid where necessary.
* Proactively training and supporting end users, prepare and keep updated any relevant documentation for the purpose of training and guidance.
* Providing support on an individual basis to users at all levels of seniority on audio visual and video conferencing equipment, connectivity and applications where appropriate.
* Carrying out daily room checks and ad hoc testing of all equipment, logging any faults on ServiceNow call management system.
* Testing and maintaining all equipment including updating hardware, firmware and software in a controlled and consistent manner aligning to the IT change enablement process.
* Testing, checking and ensuring equipment is in operable condition prior to any meeting or presentation.
* Installation and commissioning of IT/AV equipment as required.
* Maintain all AV assets.
* Working with global offices to provide AV support across time zones, from time to time this may require working beyond core hours.
* Management of AV call logging system, raising, updating and closing tickets.
* Live recording and post production of high profile meetings.
* Management of all OneLan digital signage content
Required Skills
* Good knowledge of Microsoft particularly Word, PowerPoint and Excel
* Be fully competent with the use of end user video conferencing, recording and streaming equipment with emphasis on the full range of VC products
* A strong operational and technical knowledge of Event Support, Video and Audio Conferencing, Audio Visual systems and their related technical fundamentals
* Strong AV experience in a professional services environment, including running the AV for events where there may be a variety of technologies involved throughout the event.
* Excellent organisational skills.
* Ability to communicate effectively with people at all levels.
* Personable and confident, able to build relationships.
* Resilient and calm under pressure.
* Able to work to specific and sometimes tight deadlines.
* Flexible, proactive and analytical approach.
* Experience of video editing / post production an advantage.
* AV Industry related qualifications are an advantage.
* Experience using QSC Designer an advantage
* Experience using Shure Designer - System Configuration Software and advantage
* Experience using Crestron Toolbox Software and advantage
* Previous experience working in the legal sector an advantage.
Technical
* Yamaha QL1 sound desk
* Behringer X32 Compact sound desk
* PTZ camera control
* Crestron control systems
* Crestron Fusion
* Encoded Media IPTV
* OneLan digital Signage
* Cisco VC
* Shure and Sennheiser wireless microphones
* Biamp Tesira
* Dante
* QSC
* Blackmagic Design ATEM production switcher and vision mixer
Details
Salary and Benefits: Competitive
Hybrid: Monday-Thursday in office, ability to WFH on Fridays
7 hours on shift rotation (09:00 am - 5:00 pm or 10:00 am - 6:00 pm)
Equal Opportunities
Simpson Thacher is committed to ensuring that everyone can reach their full potential, irrespective of background, identity, or circumstance. We know that we are at our best when we bring together diverse experiences and perspectives. This is why we are focused on fostering a collegial environment which maximises collaboration, empowering every individual to thrive and succeed.