Scania GB
Operational Excellence Manager Location: Scania North region
Salary: from £65,000 plus an excellent benefits package.
Hours: 37.5 hours per week, Monday – Friday
Hybrid working
Enhanced parental leave
Eligibility to annual bonus scheme
Access to a fantastic loan car scheme
25 days annual leave plus bank holidays
Competitive pension
4x basic salary life assurance
An opportunity to play a pivotal role within the North region of Scania Great Britain. As Operational Excellence Manager you will form part of the Senior Leadership Team and be responsible for driving operational excellence within all areas of our retail business, including Sales, Service and Parts. You will deliver effective change through influence, guiding stakeholders throughout the region, as we embrace an ever changing business landscape.
As Operational Excellence Manager you will enjoy optimising resources, implementing best practices, and fostering a culture of continuous improvement, accountability, and high performance. You will be key to ensuring the consistent delivery of results aligned with Scania’s policies, processes, and standards.
In this role you will:
Lead, coach, and develop a team to achieve business objectives and deliver excellent results.
Nurture a culture of operational excellence, resilience, and persistence within the team.
Support the strategic requirements and performance of each branch.
Collaborate with Solution Sales teams, Scania Sales & Services/Wholesale colleagues, Branch Managers, and Scania Finance to address joint issues and support strategic development.
Ensure compliance with applicable processes, standards, and guidelines.
Utilise management software systems such as CRM and quotation tools to drive efficiency and effectiveness.
Identify and solve problems through root cause analysis.
Hold self and others accountable for achieving results and maintaining high standards.
Communicate openly, honestly, and respectfully with all stakeholders, adapting communication style as needed.
Provide service excellence to both internal and external customers.
Plan, allocate, and mobilise resources to achieve organisational goals.
Implement and uphold health and safety policies, ensuring a safe and sustainable work environment.
Manage performance, identify underperformance, and inspire improvement.
About you:
Leadership – someone who embodies the Scania Core Values in all of their work, providing direction and support to help the region reach its goals.
Process improvement – experience overseeing, implementing and improving processes and ways of working, ensuring continuous improvement and compliance.
Influence – operating and communicating in a manner that creates buy in and a willingness to accept change in an environment where long serving colleagues will be navigating an ever-changing business landscape.
Coaching – a passion for coaching and developing those around you, positively influencing their development.
Attention to detail – working with exceptional attention to detail in every aspect of what you do, promoting a culture of excellence.
Analytical – motivated and skilled at understanding and then interpreting the story behind the data.
Closing Date: 23/04/2026
Please note, the closing date for this role is subject to change pending volume of applications.
Next Steps:
If you like the sound of this position, please apply today.
Your application will be reviewed by the hiring manager or a member of the Scania Recruitment Team.
If you are successful at this stage, you will be invited to have a conversation and discuss the role further.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you