For this Surrey-based digital marketing exec role, we are seeking an analytical, proactive, strong team player with a passion for digital marketing.
About the client
Based in Surrey, our client offers businesses a centralised source for many workplace-related services and wholesale supplies allowing their clients to streamline processes, improve efficiency and reduce costs.
Categories include catering supplies, healthy snacks and drinks, business catering, corporate clothing, promotional and branded products, office furniture and storage, office flowers and plants, office design service, office fit-out and refurbishments, document management, office recycling, confidential shredding, corporate stationery, branded collateral, managed print services, AV equipment and installation, IT hardware, office supplies and stationery, facilities supplies including hygiene, washroom supplies, workwear and PPE, premises and maintenance and safety and security supplies
With 30 years in business this year. their roots go back as far as 1979 and their longest serving existing clients have tenure of over 25 years.
In 2012 the organisation embarked on a customer and staff engagement journey collaborating with an ex-John Lewis customer service director. Within 12 months its own customer experience programme and definition statement were formed which is now embedded in the company culture
Summary of the Role
1. Taking a proactive role in assisting with all aspects of our marketing activities.
Key functions of the role include:
2. E-commerce optimisation
3. Content writing (news / blogs)
4. Brand management
5. Social media engagement
6. SEO
7. Website optimisation
8. Data segmentation
9. Marketing campaign management
10. Promotional activities
11. PR
12. Awards & events
13. Research / surveys / reviews
This is a great opportunity for an enthusiastic, articulate individual who is interested in providing an excellent end-to-end customer experience complimenting the established lead generation new business programme the Company operates.
What will the successful candidate be doing:
14. Working closely with senior personnel influencing and implementing key marketing strategies and tactics
15. Improving and maintaining our portfolio of websites and e-commerce platforms
16. Reporting on key performance indicators to demonstrate the positive effect of focused activities
17. Creating content for several social media platforms targeting both existing and new client bases and the industry sector
Skills & Qualities
Communication /Analytical / IT literate / Logical / Attention to detail / Teamwork /Organisation /Creativity /Customer centric / Initiative / Problem solving /Non-judgmental / Presentation skills / Patience Administrative skills / Helpful / Numerate / Focussed / Proactive / Reliable / Supportive / Friendly