Senior Project Manager (Implementations) - Glasgow Hybrid - Circa 75K + Bonus
* Candidates must show a demonstrable background of software/platform implementation for third parties/external clients
* Hybrid - 2/3 Days in Central Glasgow per week
Lorien's longstanding client is looking for a Senior Project Manager to join their growing team and lead the delivery of implementation projects for their flagship solution already in play around the world with a global and expanding customer base. This role is key to ensuring high-quality delivery across the board; embedding best practice into every aspect of service implementation.
This is an opportunity to shape project management in a forward-thinking, fast-paced environment, while managing a portfolio of simultaneous engagements and working with representatives from varying disciplines to improve processes, ensure client satisfaction and trust, and expand accounts.
Key Responsibilities:
Lead day-to-day delivery of software implementations
Manage project scope, timelines, budget, and resources across multiple concurrent projects
Maintain clear and effective project documentation including project plans, risk/issue logs, and delivery milestones
Chair regular internal and external meetings, ensuring risks, blockers and actions are tracked and resolved efficiently
Provide hands-on leadership, mentoring and motivation to project teams within a matrix environment
Serve as a point of escalation, balancing customer satisfaction with delivery excellence
Collaborate cross-functionally with Delivery, Customer Success and Marketing teams to ensure continuity of service and long-term client value
Contribute to the evolution of internal delivery methodology, tooling and process
Support onboarding and development of new team members
Engage with senior stakeholders and client executives to maintain strong, trust-based relationshipsWhat We're Looking For:
Proven track record in project management within IT/Tech and service delivery-style environments, ideally within Software-as-a-Service/Corporate settings
Previous dealings managing software/platform implementation projects for external clients/3rd party clients
Comfortable leading multiple concurrent client-facing projects from end-to-end with varying scale and complexity
Strong knowledge of software implementation / SDLC and delivery frameworks
Excellent communication, stakeholder management and organisational skills
Able to work cross-functionally with all departments and adapt to changing priorities in a fast-paced environment
Confident managing C-level relationships, with a solutions-oriented mindset
Passionate about quality, delivery, and continuous improvement
Any relevant certifications would be a plusThis is a high-impact role for someone who thrives on collaboration and delivery and the likes the sound of joining a great firm in the midst of evolution and growth across the board. If that sounds like you, apply now for immediate consideration.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy