Overview
Restaurant general manager
Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long time — since 1939. We proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing: that you be you. Because that makes us, us.
About The Role: Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
Responsibilities
* Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
* Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
* Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
* Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
* Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
Qualifications
* You lead from the front. You’ve managed teams before and know how to bring the best out of people.
* You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
* You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
What’s in it for you
* Pay rate
* Quarterly BONUS that rewards the hustle
* Extra holiday – more time to recharge
* Life assurance – we’ve got you covered
* Free chicken & chips every shift
* 25% staff discount
* Gym discounts to keep you moving
* 200+ high street perks & cashback
* Wellbeing support that actually helps
Equality and Inclusion
We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. At KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.
If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — we’ll be there to help you be the real you.
Ready to apply
We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t — we’d still love to hear from you.
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