Are you an experienced Area Repairs and Voids Manager? Do you have experience managing a team of officers? My client is seeking an experienced Area Repairs and Voids Manager to effectively manage the repairs and surveyors team.
The successful applicant will take direct and indirect operational responsibility for the end-to-end customer journey within the repairs and voids service, taking a strategic lead on developing and improving the service for today and the future.
Key Responsibilities:
* Manage and lead staff to achieve high performance and effective operational delivery, including developing and improving staff capability.
* Manage a customer-focused service and the effective use of resources.
* Contract administration of the repairs and voids contractor and specialist contractors. Circa £7M per annum.
* Development, implementation, and maintenance of relevant policies such as the Repairs and Voids Policies.
* Delivery of services to several clients, including Housing, First Wave Housing, i4B, NAIL, and temporary accommodation.
* Ensure adherence to and service development in line with the requirements of the Housing Regulator.
* Support the team in building and monitoring service improvement plans and complex works trackers, fostering an environment of continuous improvement in responsive repairs and voids.
* Contribute positively to the delivery of the responsive repairs and voids service, working flexibly and proactively to meet the council's objectives.
If you have previous experience in these areas and are keen to develop your knowledge further, this is an excellent opportunity. The team offers strong management support and a competitive day rate.
Ackerman Pierce guarantees weekly payments and provides a dedicated 1-2-1 account manager during your engagement with the agency.
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