Role : ServiceNow Solution Architect
Duration : 1 Year FTE ONLY to start
Location : London Office (Hybrid)
We can do Sponsorship
Overview
As a Principal Solution Architect in our Consulting & Solutioning practice, you will be the technical face of our firm for Tier 1 and Tier 2 clients. You will lead the \"Pre-Sales to Delivery\" lifecycle, ensuring that our ServiceNow solutions are not only technically sound but also drive measurable business value for our customers. You will bridge the gap between executive stakeholders and our delivery teams, turning complex visions into reality.
Requirements
Technical Expertise Requirements
* Platform Mastery: Extensive experience across the comprehensive ServiceNow suite, with deep specialization in TSM, CSM, ITOM, and SPM.
* Integration & Customization: Proven ability to architect integrations using TM Forum Open APIs and proprietary network accelerators for industry-specific needs.
* Engineering Leadership: Experience leading the architecture of custom platform applications and bespoke products.
Certifications & Qualifications
* Top-Tier Credentials:Certified Technical Architect (CTA) is required. CMA Cohort membership is highly preferred.
* Specialized Certifications: CIS (Certified Implementation Specialist) across multiple domains: CSM, ITOM, ITSM, HR, and CAD.
* Consulting Background: Minimum 10+ years of experience in a customer-facing consulting or service integration role, specifically within the \"Connectedness\" or Telecommunications sectors.
Professional Attributes
* Communication: Exceptional ability to explain complex technical concepts to non-technical executive stakeholders.
* Adaptability: Comfortable moving between high-level strategy and deep-dive technical troubleshooting.
* Influence: Ability to lead and mentor delivery teams while managing client expectations under pressure.
For more info, please contact