Family Support Worker (Attendance & Pastoral) | Fantastic Secondary School | Westminster
EdEx are working with a fantastic Secondary School in the Borough of Westminster They are looking for a Family Support Worker (Attendance & Pastoral) who will be instrumental in the schools focusing on raising the attendance across all year groups. This is a full time, term-time only position with the option of either taking you on directly or via timesheets initially.
Please note - You shall be required to drive a minibus and pick students up from their homes.
This Family Support Worker (Attendance & Pastoral) will have an abundance of responsibilities, and it will require someone who is calm & collected, but also able to influence them when needed.
The Head Teacher is super compassionate and will always go the extra mile for her pupils & staff. This has been critical in their success as a School over the past 3-4 years.
The areas of focus are the following:
Family Partnership
* Build strong, trusting relationships with families to enhance student participation and school connection.
* Carry out home visits to better understand family situations and provide personalised guidance or intervention.
* Act as a bridge between school and home, ensuring parents/carers are regularly updated and actively engaged in their child's learning journey.
Attendance Development
* Proactively identify students with concerning attendance patterns and collaborate with families to establish clear, practical improvement strategies.
* Track and analyse attendance trends to assess the success of support measures and adjust approaches accordingly.
* Keep staff and families informed with timely updates on attendance progress and agreed action plans.
* Partner with primary schools and transition teams to ensure a seamless Year 7 start for new pupils.
* Coordinate tailored support for students preparing for key academic transitions, such as GCSEs and A-Levels.
Integrated Support Services
* Evaluate the individual needs of students and their families to connect them with the right internal and external support services.
* Signpost or refer families to specialist agencies offering emotional, medical, or financial assistance as needed.
* Liaise with professionals from across sectors - including health and social care - to deliver holistic, joined-up support.
Crisis Response
* Offer timely, responsive support to students and families facing urgent challenges that may disrupt education or wellbeing.
* Work collaboratively with school teams and external partners to implement effective crisis intervention plans.
* Record safeguarding concerns using CPOMs and maintain close communication with the school's safeguarding leads.
Home Learning & Family Education Support
* Help parents/carers foster an environment at home that encourages attendance, learning and homework engagement.
* Raise parental awareness of the value of consistent education and their role in promoting positive outcomes.
* Coordinate informative workshops and sessions covering topics such as parenting strategies, health, and education.
* Share resources and guidance with parents to help them support their child's progress, including signposting to online tools.
Advocacy & Inclusion
* Represent the voice and needs of students and families within the school environment, ensuring they are heard and supported.
* Collaborate with school staff to shape inclusive policies and a welcoming atmosphere for all families.
Documentation & Reporting
* Keep detailed and confidential records of family engagement, support actions, and student progress.
* Log interventions and outcomes in line with safeguarding and data protection protocols.
* Produce reports and summaries of family support activity for school leadership and relevant external partners.
Does this sound like the
Family Support Worker (Attendance & Pastoral) opportunity for you? If so, read on below to get a further understanding
JOB DESCRIPTION
* Family Support Worker (Attendance & Pastoral)
* Focusing on:
* Family Partnership
* Attendance Development
* Integrated Support Services
* Crisis Response
* Advocacy & Inclusion
* Documentation & Reporting
* Home Learning & Family Education Support
* September 2025 start
* Full Time / Term Time Only
* £33,291 per annum
* Located in the Borough of Westminster
PERSON SPECIFICATION
* Must be a caring & compassionate individual
* Previous experience in a similar role, or working with teenagers is crucial
* Must be able to drive
* Eager to get stuck in and go above & beyond for all
* Must be able to work within a large team
SCHOOL DETAILS
* Graded Good w/ Outstanding features
* Leading training School
* Plenty of CPD opportunities throughout
* Located in the Borough of Westminster
* Good Tube Links - Central, District and Circle Line
If you are interested in
Family Support Worker (Attendance & Pastoral) opportunity
, interviews / lesson observations can be arranged immediately
Apply for this
Family Support Worker (Attendance & Pastoral) opportunity
by sending your CV to Ryan at EdEx. You will be contacted by your personal consultant (if shortlisted)
Family Support Worker (Attendance & Pastoral) | Fantastic Secondary School | Westminster
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