We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess the potential and skills necessary to help us meet future business challenges.
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Customer Service Agent
Reference: JUL20256848
Expiry date: 2025-08-27 14:38:00.000
Location: Leeds
Benefits: A superb range of benefits
Position: Customer Service Advisor
This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists at our busy site.
As part of a team of specialist Customer Service Advisors, you are the face of our Bodyshops. Your responsibilities include booking customer cars for repair, preparing job cards, providing vehicle progress reports, arranging courtesy cars, and handling financial transactions with attention to banking/security arrangements and insurance excess payments. A full UK Manual Driving Licence is required.
You will liaise directly with customers, the bodyshop, and third parties to ensure an excellent customer experience.
Why choose FMG RS?
We offer a fantastic basic salary, along with many benefits such as:
* Uncapped monthly bonus schemes and guaranteed bonus during holidays
* Starting with 23 days annual leave plus public holidays and an extra day off for your birthday
* Free life assurance (x2 your salary)
* Exclusive vehicle-leasing schemes
* Pension and share schemes
* A Benefits App with retailer discounts and cashback deals
* Well-being services including 24/7 GP, mental health support, physiotherapy, and health plans
* Wagestream App for financial control and benefits
* Part of ZIGUP, a leading provider of mobility solutions with security and volume
* Opportunities to boost earnings through bonuses and career progression within FMG RS and ZIGUP
* Investments in your development, including EV capabilities, workshops, and training centres
Join the FMG RS family
We believe our people are our greatest asset. We are agile, experts, imaginative, reliable, and committed to your career growth. What are you waiting for?
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