Junior Account Manager and Admin Support Hours : Mon-Fri 08:30-17:30 (1 in 6 weeks 08:00-17:00 ) Salary £12.25 per hour Job Summary The Vendor Support & Administrative Coordinator provides day-to-day support to vehicle vendors and ensures smooth administrative operations within the car auction process. This role acts as a key point of contact for vendors, assists with auction listings, documentation, and post-auction follow-ups, and supports internal teams to ensure accuracy, compliance, and efficiency. Key Responsibilities * Serve as the primary point of contact for vehicle vendors, responding to inquiries via phone, email, and in person * Assist vendors with onboarding, account setup, and understanding auction policies and procedures * Coordinate vehicle submissions, listings, and auction schedules * Resolve vendor issues related to vehicle status, payments, titles, and auction outcomes * Maintain strong, professional relationships with vendors to ensure repeat business Administrative Duties * Prepare, review, and process auction-related documentation (vehicle titles, invoices, consignment agreements, condition reports) * Enter and maintain accurate data in auction management systems * Support pre-auction and post-auction administrative tasks, including reporting and reconciliation * Ensure compliance with company policies, legal requirements, and industry regulations * Organize and maintain digital and physical filing systems Operations Support * Assist auction operations staff with vehicle flow, lot management, and vendor coordination * Monitor auction activity and support issue resolution during live or online auctions * Communicate auction results to vendors in a timely and professional manner Qualifications & Skills * Previous experience in administrative support, customer service environments preferred * Strong organizational and time-management skills * Excellent written and verbal communication abilities * Proficiency in Microsoft Office and database systems * High attention to detail and accuracy * Ability to multitask and work in a fast-paced environment * Professional, customer-focused attitude Work Environment * Office and auction-lot environment * May require occasional extended hours on auction days * Interaction with vendors, buyers, and internal teams * Opportunities for growth within the auction company * Essential : Must have driving licence and own transport